Senior SRE & Technology Support Lead – Applied AIML

Buenos Aires - Argentina

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the CIB youhold a leadership role in your team demonstrate strong knowledge across multiple technical domains and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews break up complex problems into digestible work for other engineers act as a technical lead for medium to large-sized products and provide advice and mentoring to other engineers.

Job responsibilities

Design implement and optimize SRE best practices for AI/ML infrastructure focusing on reliability scalability security and operational efficiency.
Develop and maintain automated monitoring alerting and incident response systems.
Manage day-to-day support issues conduct root cause analysis and drive continuous improvement to reduce repeat errors and enhance system stability.
Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
Leads initiatives to improve the reliability and stability of your teams applications and platforms using data-driven analytics to improve service levels
Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications capabilities and skills

5 years in site reliability or infrastructure engineering roles.
Deep expertise in AWS cloud services infrastructure automation (Terraform CloudFormation) and monitoring tools (Prometheus Grafana CloudWatch).
Strong problem-solving communication and collaboration skills.
Experience with CI/CD pipelines operational stability and risk management.
Bachelors or Masters degree in Computer Science Engineering or related field (or equivalent experience).
Deep proficiency in reliability scalability performance security enterprise system architecture toil reduction and other site reliability best practices with the ability to implement these practices within an application or platform
Fluency in at least one programming language such as (e.g. Python Java etc.)
Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
Proficiency and experience in observability such as white and black box monitoring SLO alerting and telemetry collection using tools such as Grafana Dynatrace Prometheus Datadog Splunk etc.
Proficiency in continuous integration and continuous delivery tools (e.g. Jenkins GitLab Terraform etc.)
Experience with container and container orchestration (e.g. ECS Kubernetes Docker etc.)
Experience with troubleshooting common networking technologies and issues
Drive to self-educate and evaluate new technology
Advanced English skills

Please submit your resume in English

Required Experience:

Senior IC

DescriptionAssume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.As a Lead Site Reliability Engineer at JPMorgan Chase within the CIB youhold a leadership role in your team demons...

Description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

Job responsibilities

Design implement and optimize SRE best practices for AI/ML infrastructure focusing on reliability scalability security and operational efficiency.
Develop and maintain automated monitoring alerting and incident response systems.
Manage day-to-day support issues conduct root cause analysis and drive continuous improvement to reduce repeat errors and enhance system stability.
Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
Leads initiatives to improve the reliability and stability of your teams applications and platforms using data-driven analytics to improve service levels
Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications capabilities and skills

5 years in site reliability or infrastructure engineering roles.
Deep expertise in AWS cloud services infrastructure automation (Terraform CloudFormation) and monitoring tools (Prometheus Grafana CloudWatch).
Strong problem-solving communication and collaboration skills.
Experience with CI/CD pipelines operational stability and risk management.
Bachelors or Masters degree in Computer Science Engineering or related field (or equivalent experience).
Deep proficiency in reliability scalability performance security enterprise system architecture toil reduction and other site reliability best practices with the ability to implement these practices within an application or platform
Fluency in at least one programming language such as (e.g. Python Java etc.)
Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
Proficiency and experience in observability such as white and black box monitoring SLO alerting and telemetry collection using tools such as Grafana Dynatrace Prometheus Datadog Splunk etc.
Proficiency in continuous integration and continuous delivery tools (e.g. Jenkins GitLab Terraform etc.)
Experience with container and container orchestration (e.g. ECS Kubernetes Docker etc.)
Experience with troubleshooting common networking technologies and issues
Drive to self-educate and evaluate new technology
Advanced English skills

Please submit your resume in English

Required Experience:

Senior IC

Key Skills

Computer Science
SQL
Active Directory
Customer Service
Incident Management
Access Points
OS
Asset Management
Linux
VPN
User Accounts
Desktop
Backup
Technical Support
Application Support

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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