Front Office Receptionist

Position Description:

Heritage Counseling & Consulting is actively seeking a seasoned front desk receptionist to join our dynamic team at our Dallas office location. The ideal candidate will have prior experience in a mental or medical healthcare setting and will exhibit unwavering dependability outstanding customer service abilities a can-do attitude impeccable time management skills and a genuine dedication to patient-centered care.

As a private mental health practice Heritage Counseling & Consulting is experiencing rapid growth presenting an exciting opportunity for career advancement and professional development within the expanding field of private mental health services. If you are enthusiastic about contributing to a thriving practice and making a meaningful impact in the lives of our patients we encourage you to apply today

Practice Description:

At Heritage Counseling & Consulting we prioritize the holistic well-being of our valued clients and patients. With a steadfast commitment to tailored care we have established a distinguished reputation for delivering effective solutions across a diverse range of personal professional and relational concerns. Our dedicated team excels in employing a variety of treatment modalities to address the unique needs of every individual couple and family we serve.

We understand that seeking counseling can sometimes be perceived as a sign of weakness. However we view it as a proactive step towards personal growth and empowerment. Through collaborative efforts with our compassionate and skilled professionals clients gain invaluable insights and practical tools to confidently navigate lifes challenges.

Our practice embodies a culture of integrity empathy hard work and cooperation reflecting our shared commitment to fostering positive change in the lives of those we serve. Join us on the journey towards self-discovery and fulfillment where together we can unlock your full potential.

Compensation: $40000.00

Start Date: ASAP

Education/Qualifications:

• Bachelors Degree (preferred) or 3 years of related experience
• Proficiency in running a healthcare-related practice (preferred)
• Knowledge and compliance with HIPAA regulations
• Knowledge of insurance authorization and billing requirements (preferred)
• Strong relationship-building skills with clients and clinical staff
• Experience using Electronic Medical Record systems (EMR)
• Excellent communication and interpersonal skills
• Proficiency in using computer software and phone systems
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks efficiently
• Ability to be patient and possess compassion and composure
• Professional and friendly demeanor

Primary Responsibilities:

• Answer incoming calls in a professional manner take messages and/or direct calls to the appropriate individual or department
• Schedule/reschedule client appointments
• Welcome and check in clients upon arrival
• Provide first-level support to clients answer questions and process payments
• Relay information regarding services of the practice to clients upon request
• Assist with the intake process for new potential clients
• Educate clients on Insurance Explanation of Benefits (EOB)
• Check eligibility and benefits for a client
• Manage sensitive client information
• Order necessary medical clinical and office supplies
• Keep the office in a presentable state
• Managing AR/AP
• Recording transactions in our accounting system

Benefits:

• Necessary training will be provided for success
• Professional development opportunities
• Health Dental and Vision Insurance ($6000.00 Employer Contribution)
• 401k
• 10 days PTO
• 09 days of paid holidays
• 6 days of paid sick leave
• Practice Location:

Heritage Counseling & Consulting is conveniently located at Mockingbird Station in Dallas Texas.

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