Senior Systems Administrator

Toronto - Canada

Monthly Salary: $ 100000 - 115000

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

BenchSci is looking for a Senior Systems Administrator who combines strong technical depth

with a genuine passion for delivering a great employee technology experience. Youll help

design improve and secure the systems that support our global workforce and take equal

pride in ensuring theyre reliable and practical for people to use every day.

This role is well-suited for someone who is ready to take on broader technical ownership while

continuing to deepen their architectural and leadership skills. Youll partner closely with IT

leadership and the business to scale our evolving environment thoughtfully while remaining

visible approachable and engaged in day-to-day support where it matters most.

This is a hands-on senior role for someone who enjoys solving complex technical problems

improving systems at scale and showing up for employees when they need help.

We are welcoming applicants in the GTA for this position. Please note that this role will require a

minimum of 2 days in-office at BenchScis Toronto headquarters office with some flexibility

required based on business needs.

How We Work: AI-First by Design

BenchSci is an AI-first organization and this mindset shapes how we build systems solve

problems and scale our operations. Within IT we actively use AI to improve diagnostics

automate workflows enhance documentation and make better technical decisions faster.

In this role youll be expected to thoughtfully leverage AI tools as part of your daily work from

troubleshooting and scripting to system design and process improvement and to help identify

new ways AI can improve reliability service quality and employee experience across our

environment.

Were not just experimenting with AI; were operationalizing it. Candidates who are curious

pragmatic and excited about using AI to level up how IT works will thrive here.

Pay range: $100000 - 115000

We know compensation is an important part of choosing your next role. The range shown reflects our target hiring range informed by market data internal equity and the roles current scope. Often the mid-range is where we tend to fall but individual offers may vary based on experience skills and the role scope.

What Youll Do:

Technical Leadership & Growth
Act as a senior technical escalation point for complex systems identity and infrastructure issues
Partner with IT leadership on infrastructure planning tool selection and architecture decisions
Mentor and support other IT team members helping raise the overall technical bar
Balance hands-on execution with forward-looking improvements automation and reliability initiatives

System Design & Automation
Use AI-assisted tools and workflows to accelerate automation improve reliability and reduce manual operational effort
Design and implement automation for user provisioning device setup patching and compliance reporting
Build and maintain integrations between SaaS tools using APIs scripting and workflow automation platforms (e.g. Okta Workflows Zapier etc).
Improve self-service and ticketing workflows (Foqal) to reduce manual effort and increase reliability
Manage endpoint lifecycle and configuration using tools like JAMF and Microsoft In tune

Identity Security & Compliance
Help evolve our identity and access management environment (Okta Google Workspace and Microsoft Entra) with a focus on automation security and scalability
Strengthen authentication and authorization practices including SAML SCIM and OIDC integrations
Contribute to endpoint security vulnerability remediation and systems hardening efforts using CrowdStrike threat detection and event monitoring and alerting
Partner with Security and Compliance teams on audits evidence collection and control implementation

Networking & Infrastructure
Support and troubleshoot Meraki network infrastructure VPNs VLANs and firewall configurations
Monitor performance and reliability across various systems addressing issues proactively
Participate in cloud and hybrid infrastructure initiatives as the environment grows

Employee IT Experience & Support
Stay actively involved in IT support tickets providing high-quality timely support and setting the standard for service excellence
Support employees in the office with hardware setup troubleshooting and day-to-day technology needs
Maintain and manage office hardware conference room AV and live stage production equipment to ensure a reliable in-office experience
Handle laptop provisioning replacements repairs and inventory as part of a well-run hardware lifecycle program
Look for patterns in support issues and translate them into automation documentation or system improvements

Projects Documentation & Operational Excellence
Lead IT projects from discovery through deployment ensuring clear documentation and change management
Maintain accurate system documentation runbooks/SOPs and disaster recovery plans
Use metrics and post-incident reviews to continuously improve reliability service quality and employee experience

What Were Looking For:

You have:
4 years of experience in systems administration IT infrastructure or a related role
Experience with identity and access management (Okta or similar)
Basic scripting or automation skills (Bash PowerShell Python etc.)
Experience supporting macOS and Windows environments at scale
Familiarity with MDM tools (JAMF Intune) SaaS integrations and endpoint security
A solid understanding of networking fundamentals
Comfort working in regulated or compliance-aware environments (SOC 2 ISO etc.)

Youre someone who:
Takes pride in delivering a great employee support experience not just closing tickets
Enjoys being visible and helpful to the people you support especially in the office
Thinks in systems but cares deeply about the human impact of technology
Communicates clearly with both technical and non-technical partners Uses AI tools thoughtfully to improve troubleshooting automation and decision-making
Is excited to grow into broader technical leadership and architectural responsibility

Why Join the IT Team @ BenchSci

At BenchSci IT is a strategic partner and also a human one. Youll help shape how systems are built and how employees experience technology every day. Youll join a collaborative high-trust team that values automation documentation security and service in equal measure and youll have meaningful ownership from day one.

Benefits and Perks:

* A great compensation package that includes BenchSci equity options

* A robust vacation policy plus an additional vacation day every year

* Company closures for 14 more days throughout the year

* Flex time for sick days personal days and religious holidays

* Comprehensive health and dental benefits

* Annual learning & development budget

* A one-time home office set-up budget to use upon joining BenchSci

* An annual lifestyle spending account allowance

* Generous parental leave benefits with a top-up plan or paid time off options

* The ability to save for your retirement coupled with a company match!

About BenchSci:

BenchScis mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the worlds most advanced biomedical artificial intelligence software platform.

Backed by Generation Investment Management TCV Inovia F-Prime Golden Ventures and Googles AI fund Gradient Ventures we provide an indispensable tool for scientists that accelerates research at top pharmaceutical companies and leading academic centers.

Our Culture:

Our culture fosters transparency collaboration and continuous learning.

We value each others differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity autonomy and personal growth and provide resources to support motivated self-leaders in continuous improvement.

You will work with high-impact highly skilled and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential do your best work and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible.

Diversity Equity and Inclusion:Were committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity equity and inclusion is our collective responsibility and this belief guides our DEI journey. Learn more about ourDEI initiatives.

Accessibility Accommodations:Should you require any accommodation we will work with you to meet your needs. Please reach out toemailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

BenchSci is looking for a Senior Systems Administrator who combines strong technical depthwith a genuine passion for delivering a great employee technology experience. Youll helpdesign improve and secure the systems that support our global workforce and take equalpride in ensuring theyre reliable an...