Jr. Account Manager

Armoured One Glass LLC located in Syracuse NY is recruiting for a Junior Account Manager. The Account Manager for Armoured One Glass LLC is responsible for managing customer accounts processing product requests into estimates and ensuring timely and accurate order fulfillment. This role serves a developmental position towards a sales career path with progressive responsibility in customer engagement business development and revenue growth.

This position is a full time onsite role. Remote work is not offered.

Armoured Ones goal is to deter prevent defend and protect against an Active Shooter or deadly aggressive behavior incident with solutions that save lives.

Armoured One prides ourselves on using evidence-based strategies and proven techniques to offer the best solutions to protect against an active shooter attack.

• Build and maintain strong professional relationships with customers to foster repeat business and long-term partnerships.
• Process orders create price orders and manage invoicing with accuracy and timeliness.
• Support the Director of Sales in developing proposals quotes and presentations for prospective clients.
• Assist with pipeline management by tracking leads opportunities and follow-ups in Salesforce.
• Communicate effectively with operations finance and production teams to ensure product flow efficiency and quality.
• Attend departmental meetings for planning training and client management.
• Participate in customer outreach initiatives (calls emails event support) under guidance of the Sales Director.
• Gain knowledge of industry products specifications and standards to prepare for progression into a sales role.
• Maintain a clean and safe working environment.

Education and Experience:

• High School Diploma required; Associates or Bachelors degree in Business Sales or related field preferred.
• Prior experience in customer service account management or inside sales is a plus.

Skills and Abilities:

• Strong problem solver with excellent analytical skills able to draw insights from data and recommend solutions
• Excellent communication and interpersonal skills; comfortable networking and relationship-building.
• Strong project management skills with a track record of timely task completion.
• Team player with the ability to collaborate across departments.
• Comfortable in a fast-paced evolving environment.
• Ambitious growth-oriented mindset with interest in pursuing a sales career.
• Proficient with Microsoft and Google applications project management tools and business reporting platforms.

Employment subject to pre-employment background screening

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