Temporary Summer Programs International Advising Assistant
Share
Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Berklee Summer Programs is seeking a temporary part-time staff member to provide administrative and communications support for its international student population. This is an exciting opportunity to become familiar with the initial I-20 issuance process and basics of international student advising. Berklee regularly enrolls 700 international students in its Summer Programs each year including 400 that require F-1 student advising.The Temporary Summer Programs International Advising Assistant will report to and receive guidance from the Senior Summer Programs Enrollment Manager and departmental Designated School Official (DSO). Responsibilities include:
Assisting with answering basic immigration-related inquiries from prospective students through email telephone and occasional Zoom meetings
Making prompt and effective contacts to assure that service-level goals are met (e.g. response time)
Maintaining outreach correspondence with the existing Summer Program international student body to ensure visa requirements are appropriately followed
Processing student documentation for Form I-20 requests completing initial review of the file and sending students digital Form I-20 once created
Supporting the Aspire: Five-Week check-in scheduled for July 5 2026
Assuming additional responsibilities as needed
Required Qualifications:
Bachelors degree preferred; Demonstrated interest in international higher education and/or international affairs global studies or a related field preferred
Strong written and oral communication skills with ability to clearly and concisely explain policies and procedures by phone virtually and by email to students and families with varying levels of English proficiency
Customer service-oriented attitude
Ability to maintain professional composure and represent the department in a friendly helpful manner especially for sensitive cases that have been escalated from the customer service team
Demonstrated ability to work with a diverse global student population
Strong organizational administrative and analytical skills that require meticulous attention to detail
Must be comfortable using standard office hardware and software e.g. Apple OSX Google Suite (Google Docs Sheets Drive etc.) Word and Excel
Preferred Qualifications:
Salesforce CRM experience
Familiarity with music or other performing arts
Knowledge of a language other than English
About Berklees Pre-College Online and Professional Programs Division
Berklees division of Pre-College Online and Professional Programs (POPP) is at the forefront of contemporary music education worldwide serving more than 3.5 million students to date. Currently comprising Berklee Online Berklee Summer Programs and Berklee Press POPP is shaping the key players of tomorrows music industry through innovative study in performance production business theater dance and more. Students emerge from programs with a professional portfolio practical job skills and a strong sense of community. Through internationally acclaimed online courses and degree programs intensive summer programs and workshops textbooks that are the definitive source on their subjects and emerging K-12 offerings POPP brings the best of Berklee to students all over the world no matter their ability background or level of experience.
Hiring Range:
The hourly rate for this role is $23 per hour.
This document does not create an employment contract implied or otherwise other than an at will employment relationship.
Diversity Equity Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit qualifications experience ability and job performance. Berklee affirms that inequality is detrimental to our faculty staff students and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race color religion ancestry age national origin place of birth gender sexual orientation gender identity or expression disability genetic information or status as a member of the armed forces or veteran of the armed forces or any other category protected by federal state or local law.
As part of this commitment Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the Human Resources Team at or call .
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Temporary (Fixed Term)Required Experience:
Junior IC
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
About Company
Berklee is the premier institute of music and the performing arts, offering degrees at its campuses in Boston, New York City, and Valencia, Spain, and online.
