Business Process Intern (2026 Sumer Internship)

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

• Develop novel use(s) of AI to assist in business process creation management or use

• Assist in the development and maintenance of business process systems and databases to ensure timely and accurate information is available.

• Collaborate with cross-functional teams to identify capture and organize knowledge resources including FAQs troubleshooting guides and best practices.

• Support the implementation and improvement of business process processes and procedures to enhance the efficiency of customer issue resolution.

• Work closely with support teams to identify process gaps and develop content to address those gaps.

• improvements and proactively address recurring issues.

• Provide customer service support as needed including responding to customer inquiries resolving issues and escalating complex cases to appropriate teams.

• Other duties as assigned

Requirements/Qualifications:

• Currently pursuing a degree in Information Science Organizational Leadership Business Administration or a related field with an interest or concentration in business process is a plus.

• Must be able to work from home and an office

• Strong organizational and analytical skills with an attention to detail.

• Excellent written and verbal communication abilities.

• Ability to work collaboratively in a team environment and independently when necessary.

• Familiarity with customer service principles and practices is a plus.

This position offers a unique opportunity to gain hands-on experience in business process while contributing to the delivery of exceptional customer care at Motorola Solutions.

Target Hourly Base Salary Range: $23.80 - $28.20 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

• Currently pursuing a degree in Information Science Organizational Leadership Business Administration or a related field

Travel Requirements

Relocation Provided

Position Type

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.