Sales manager/branch manager:
The position is multi-faceted and includes the following disciplines:
Management of the various facets within the company required for day-to-day operations managing the business unit managing and guidance of sales staff management and cooperation with office and warehouse staff interaction with other business units within the Group of Companies stock control marketing interaction with our supplier(s) interaction with our reseller/agents/representatives/dealers interaction with customers including demonstration of equipment.
Leadership & operations
Supervise staff (recruit train coach schedule discipline)
Ensure compliance with company policies legal regulations and health&safety standards
Oversee inventory cash handling and facilities upkeep
Prepare and manage the branch budget and control expenses
Customer invoices/deposits/accounts financial
Handle disputes on staff/customer and/or supplier level
Sales strategy and execution
Set and communicate sales targets (individual team branch)
Develop local sales plans (promotions upsell/crosssell tactics customersegmentation)
Monitor daily/weekly KPIs (sales volume conversion rate average ticket newcustomer acquisition)
Conduct regular performance reviews and coaching sessions
Customer experience and interaction
Resolve escalated customer complaints and service issues
Foster a culture of customerfirst service
Track satisfaction and act on feedback
Servicing of customer equipment or break-downs
After-sales service/warranties/guarantees
Technicians/sales reps site visits and demos
Reporting & analysis
Pull sales reports from the CRM/ERP system analysetrends and present findings
Adjust staffing merchandising or marketing spend based on data insights
Analise cost of warranties service revenues
Marketing & community relationships
Execute local marketing initiatives (flyers digital ads events)
Build relationships with developers/architects and such to get the concrete preparation and construction equipment specified in tenders
HR/training/Talent development
Identify high potential staff create development plans and sometimes promote them into junior sales-lead roles
Conduct regular training (product knowledge sales techniques compliance)
Rentals
Revenues from rentals cost of rental repairs
Track depreciation on rental equipment
On-site service/repairs
Job requirements:
10 years (minimum) experience as a sales and/or branch manager in the building and construction sector
Appropriate qualifications
Resides in the immediate East Rand area
Renumeration and perks:
Company vehicle (perks tax payable)
Company cell phone contract
Performance incentives
Medical aid (50/50%) with maximum company contribution value
Provident fund
Basic salary of around R 100000 per month dependant on age experience and qualifications
13th cheque
All interested candidates to send their updated CVs and their current/previous remuneration details to
Required Experience:
Manager