At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Product Engineering & Quality ManagerIn this role you will ensure superior customer experience by solving the most challenging issues from customer sites globally - during the whole product life cycle in ABB Motion High Power (System Drives).
The work model for the role is: Hybrid; New Berlin WI
This role is contributing to the Motion High Power Division.
Your role and responsibilities:
Lead technical investigations collaboratively and propose suitable solution packages. Communicate plans and progress effectively and implement site solutions in a timely manner.
Proactively and systematically prevent issues by applying learnings from customer sites and conducting data analysis across the installed base.
Analyze monthly warranty reports for MV System Drives and collaborate with the global team to reduce field failures and increase product availability.
Communicate product updates to Field Service teams in the field.
Maintain and improve the data quality of the installed base to ensure greater transparency and more meaningful analytics.
Enhance troubleshooting and decision-making through a data-driven approach.
Simplify and optimize processes for internal and external collaboration.
Collaborate with engineering R&D procurement and global teams to align strategies and ensure quality.
Our Team Dynamics
Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
Bachelor of Electrical or Electronics Engineering Degree required.
5 years of experience with Power Electronics equipment medium voltage drives is a plus.
Experience in field service is a plus.
Strong focus on safety practices and dedication to following all relevant workplace safety guidelines.
Ability to prioritize your tasks correctly and to stay focused with resilience in a dynamic environment and ability to work independently.
Motivation and passion for the position a customer-centric and collaborative mindset.
Strong problem-solving and good communication skills.
Travel up to 10% required.
Candidates must already have a work authorization that would permit them to work for ABB in the US.
Whats in it for you
We empower you to take initiative challenge ideas and lead with confidence. Youll grow through meaningful work continuous learning and support thats tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
Go to and click on Candidate/Guest to learn more
Health Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D 100% employee paid up to maximums
Short Term Disability up to 26 weeks Company paid
Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
Parental Leave up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us
We are a global leader in high-power high-performance motors drives generators power conversion and packaged solutions. With decades of domain expertise we deliver a world-class portfolio designed to power our customers most demanding mission-critical applications with unmatched reliability and efficiency.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
IC
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