REF87955U-Deputy Manager Operations- Accounts Receivable (Collections) Pune- Phursungi
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
- Job Description: SLA - Meeting SLA targets and Controls in place to address the SLA threats
- Meet the target of completes per day Target on meeting / sustaining within max SLA number. Zero control failure. Completing the Analysis for not meeting targets for any SLAs and highlight the risk to all stakeholders.
- Should have experience in SAP and Salesforce
- Complaints Breaches & Quality Meeting the overall all quality parameters.
- Address Complaints breaches Internal control regulatory Customer critical errors and place a control to reduce the numbers. Ensure Complaints and Breaches are reported timely (within 24 hrs) and accurately
- Team Utilization - Meet the team utilization targets by
- a) Staff management daily targets and monitoring
- b) Team skill development and tracking
- c) leave and shrinkage management
- Attrition - Identification of measures that answer the question How can we continue to develop engage motivate and retain our people Document the action taken to address EWS. Actions to retain staff and skill set.
- Prepare various collection and metric reports for the management and cluster controllers
- Use multiple collection methods/techniques to maximize the cash flow and minimize the aged debt
- Ensure that Accounts Receivable ledgers are properly managed.
- Provide detailed backup explanation of AR balances to both internal & external auditors Drive continuous improvement process.
- Complete understanding of in OTC cycle
- Additional information
- Domain knowledge Finance & Accounting
- Provide coaching and feedback to team members to enable them to improve their performance.
- Handle escalations.
- Provide inputs on process and system to the team members.
- Client Interaction.
- Ensure compliance with internal policies and procedures external regulations and information security standards.
Job Location- Pune (Phursungi)
Shift Timings- UK Shift
Qualifications :
Bachelors degree in accounting finance business or related field preferred but not required 8-10 years Collections/AR/Finance experience with general knowledge of accounting principles Fluent English language knowledge is a must (both spoken and written) Strong knowledge of Microsoft Excel & Word excel skills will be tested during the recruitment process Ability to multitask and prioritize workload Ability to operate in a fast-paced business environment Strong communication skills - oral written interpersonal with analytical and problem-solving skills Desire and willingness to learn new skills Experience in SAP is preferred for faster integration
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Journal Entry
- Customer Service
- Collection effort
- A/R Management
- Past due Account
- General Ledger Accounting
- Accounting
- Excel
- Payroll
- Financial statement
- Collection procedures
- Customer Account
- Delinquents Account
- Direct Reports
- Timely collections
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
