Deliverability Lead

Flodesk is one of the worlds fastest-growing email marketing companies built to help creators sell online and design emails that people love to get. Our commitment to small business owners is to create simple and intuitive tools that help them grow nurture and monetize their email list.

Were a remote-first company headquartered in San Francisco California with a globally distributed teamincluding an in-person office in Da Nang Vietnam. Our team reflects the diversity and creativity of the people we serve. Join our mission to level the playing field for small business owners through good design

About The Opportunity

Email deliverability is the backbone of any email marketing platform - it determines whether our customers messages reach the inbox earn visibility and drive results. We are looking for a Deliverability Lead to turn deliverability into a strategic advantage elevating email performance across our platform while strengthening customer outcomes and building company-wide excellence in deliverability.

What you will do:

• Own and evolve email performance metrics across the platform including email engagement spam and complaint rate and other health signals.
• Proactively monitor deliverability systems investigate anomalies spot trends and drive continuous improvements using internal data and external research.
• Serve as the companys deliverability expert leading cross-functional efforts to diagnose and resolve deliverability-related incidents and requests quickly and effectively.
• Define and maintain deliverability best practices and educate teams through documentation training and hands-on guidance to embed deliverability knowledge into everything we do.

What you need to be successful

• Problem solving: Exceptional problem solver who can zoom out to assess system-wide deliverability impact and zoom in to diagnose root causes.
• Data Analysis: Strong data interpretation skills to monitor metrics (bounce spam complaints engagement trends) and advise on strategic improvements. Ability to conduct audits of campaigns infrastructure and sender health and recommend corrective actions.
• Deliverability expertise: Willing to gain deep understanding of email deliverability such as email infrastructure ISP behavior and anti-spam regulations. Familiarize and master the use of email deliverability tools such as Google Postmaster tools SNDS Spamhaus and many more.
• Excellent communicator who can resolve issues quickly align cross-functional teams and deliver clear training to raise deliverability knowledge across the company.

Why you should choose us

• Impact: Your work will directly help thousands of SMBs.
• Culture: We are a lean fast-growing team that values Good Design Trust and Empowerment. We invest in our people adapt quickly and strive to be a great place to work.
• Perks:

• We pay highly competitive salaries 13th-month bonus.
• Stock options for high contributorswe want you to own a part of our success.
• Professional development package of up to $1000/year (for courses books or conferences).
• Modern office with top-notch equipment (MacBook Pro).
• Comprehensive healthcare package (Annual health check Vaccine Premium Health Insurance)
• Flexible working hours with a standard 5-day workweek.

Flodesk is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race religion color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics Flodesk is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email

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