Dealer Integration Operations Consultant

Cary, MS - USA

Monthly Salary: $ 112710 - 169060

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Caterpillars Building Construction Products (BCP) division is hiring a Dealer Integration Operations Consultant to support our dealer solutions tailored to small contractors!

This role is designed to provide on-site operational support at stores ensuring alignment with brand expectations andfacilitatingcontinuous improvement. The Dealer Integration Specialist will be embedded within dealer operations to consult on enhancementsvalidateinventory gather voice of customer (VOC) feedback and support digital integrations.

What Youll Do

Provide on-site support at stores to ensure operational excellence and brand consistency.

Consult with dealer teams on process improvements and digital integration strategies.

Validateinventory and support automated replenishment systems for high-volume low-variability products.

Gather and interpretvoiceof customer feedback to inform strategy.

Collaborate with dealer personnel to enhance customer experience and store operations.

Support deployment of and eCommerce tools within the store environment.

Ensure alignment with aftermarket strategy including onboarding and retail concepts.

Act as a liaison between store operations and field representatives to ensure seamless communication and execution.

Travel:50-75%travelrequiredto support multiple dealer sites

What You Have (Core Skills)

Customer Focus:Strong understanding of dealer operations and customer experience principles.

Decision Making and Critical Thinking:Strong analytical skills and ability to interpret VOC data

Problem Solving:Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution

Relationship Management:Excellent communication and interpersonal skillstoestablishand maintain healthy working relationships with clients vendors and peers

Project Management: Ability to lead cross-functional initiatives

Top Candidates Will Also Have

Previousfield rep experience with Caterpillar or its dealers
Experience in operational consulting or process improvement
Familiarity with Cat product lines and store operations
Experience in sales service or retail operations within the Caterpillar dealer network
Experience with digital tools and eCommerce platforms
Ability to work independently and collaboratively in a fast-paced environment
Bachelors degree

Summary Pay Range:

$112710.00 - $169060.00

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

* These benefits also apply to part-time employees

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:January 20 2026 - February 2 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.

Required Experience:

Contract

Career Area:SalesJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustaina...