Solution Sales Expert SuccessFactors
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
Role Overview
The SolutionSales Executive(SSE)is a strategic leader who combines deep SAPexpertise business acumen and end-to-end solution area domain knowledge to driveLoBcloud revenuecustomer success accelerate adoption of innovation (especially AI) and position the organization as a market leader. The SSEshapes transformative solutionsanddelivers measurable value to customers through thought leadership innovation and strategic executionsupporting boththespecificSuccessFactorsand the overall One SAP strategy.
What youll do
- Account Ownership & Strategy:Serve as theSuccessFactorsowner for assigned accounts developing and executing strategic account plans that align with customer goalsbusinessobjectivesand broader account plans by account team.
- Drive End-to-End Customer ValueJourneywith Domain Expertise:Providesolution areadomainexpertiseand thought leadership to understand and address high-priority business end-to-end process mapping and the customer value journey owning the transformation roadmap for theLoB.
- Pipeline & Opportunity Management:Identifyand develop new business opportunities within existing accounts contributing to pipeline growth and revenue targets.
- Product Success & Innovation:Drive go-to-market for new products engage early with customersvalidatesolutions and influence the product AI and innovation initiatives (e.g. BDC Knowledge Graphs scalablePoCs Joule agents).
- Enablement Demos &Prototypes:Supportsolution advisors to ensure demo system readiness and manage enablement with Demo & Learning teams to provide updated assetsandtrial environmentsas part ofscalable enablement programsas well as customized demos POCs and prototypes with customer specific data.
- Value Proposition & Executive Engagement:Collaborate withvalueadvisors to create compelling narratives articulating ROI valueleakageandcompetitive strategic discovery run value leakageAOTP workshops and deliver persuasive pitcheswith ways of solvingdistinct customerbusiness/buying-center challengestoaccelerate executive buy-in and drive demand independently of RFPs.
- Commercial Negotiations:Navigate complex pricing and contractual discussions balancing client expectations with organizational profitabilityand cloud revenue growth.
- Adoption & Consumption:Support Customer Success Management (CSM) communities secure references and manage with CS and CS&D adoption teams to ensuresuccessful delivery of solutions and servicesmonitoringoutcomes and driving continuous improvement to maximize customer value.
- Customer Success & Field Impact:OwnSuccessFactorsdeal cycles renewalsenablement and executive customer discussions to prioritize investment and drive measurable outcomes.
- Relationship Building &Governance:DriveC-suite engagements and Buying Center Alignmentbyfosteringlong-term high-valuerelationships andconvert executives into advocates and brand Business Reviews (QBRs)with customers and internal stakeholdersfocused onsolutionadoptioninnovationrisksand opportunities.
- Ecosystem & Partner Engagement:Own relationships with strategic consulting partners (e.g. McKinsey Bain Accenture Deloitte PwC EY) to co-innovate develop joint go-to-market strategies and shape disruptive direct high-quality relationships with partner account leads.
- Collaboration&Orchestration:Align closely with Sales Product and Marketing to ensure SAL impact is fully integrated into the go-to-market enginewithtailoredGTM joint accountability and coordination across internal stakeholders for maximum market impact.
- Competitive & Industry Expertise:Maintaindeep technical and functional knowledge across SAP at the forefront of emerging technologies and competitive trends to craft differentiated solutionsthat win in the market.
What you bring
Bachelors degree inBusinessMarketingInformation Technology or related field.
Management consultingtypeprofilewithminimum 5Years IndustryorPractitionerexperience;Executive relationship building skills with proven C-suite influence.
B2B enterprise experience with multi-stakeholder SaaS cycles plus top-tierconsultingand deep industryexpertise.
Proven experience in account management solution sales or customer success roles.
Strong understanding of solution sales customer value realization and account planning methodologies;Expansion sellingtrack record(account growth).
Deep SAP and domainexpertise with strong understanding of AI and innovation trends.
Mapsvalue levers andtella quantified ROI storytelling and compelling business case creation
Strategic thinking business acumenrelationshipbuildingand client advocacyskills.
Excellent communication negotiation and stakeholder management abilities.
Ability to work collaboratively in a matrixed environment and influence without direct authority.
Analytical mindset with a focus on problem-solving and continuous improvement.
Why This Role Matters
The SSEis pivotal in shaping SAPs market leadership by delivering transformative solutions driving innovation (especially in AI) and orchestrating value across the customer lifecycle. This role is at the intersection of strategy technology and relationship management ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 445129 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more
