Freight Sales Specialist
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Job Summary
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond Are you looking for a position in which you can set direction and help shape our company If so then you could be the newest addition to our team as a Freight Sales Specialist.
Be part of the movement - and play your part.
About the role
In this role you will play a key part in developing and strengthening customer relationships while driving new business opportunities. By delivering exceptional service maintaining competitive commercial offerings and actively engaging with both existing and prospective clients you will contribute directly to the growth and success of the wider commercial team. Your ability to communicate effectively utilise CRM tools and collaborate across departments will ensure a seamless customer experience and consistent performance reporting.
You will be responsible for
Managing and growing a portfolio of customers by offering competitive rates providing regular updates and ensuring a high standard of service.
Proactively sourcing new business opportunities through prospecting referrals and collaboration with internal teams.
Maintaining regular communication with customers to handle queries resolve issues efficiently and gather valuable market insights.
Using CRM systems to record all interactions track opportunities and manage follow-ups to support accurate reporting.
Providing structured performance updates and feedback to the Management Team through CRM reporting and scheduled meetings.
About you
Youre a motivated and dynamic sales professional who knows the importance of building strong customer relationships and delivering proactive reliable service. With a solid background in sales and customer support youre confident managing an existing portfolio while actively seeking out new business opportunities. You have a natural ability to understand customer needs provide tailored solutions and consistently achieve positive results.
Although direct experience in ferry services isnt essential a good understanding of the logistics transport or freight forwarding sectors will be a real advantage.
Your approachable communication style and collaborative mindset make you a great fit for team environments yet youre equally comfortable working independently and taking initiative. Most importantly youre someone who enjoys building connections thrives on meeting targets and takes genuine pride in delivering an exceptional customer experience.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Now about what we can give you. Youll be able to access some fantastic benefits such as:
Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial emotional mental and physical health care support including face to face counselling fast 24/7 access to a GP a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental optical physiotherapy prescriptions specialist consultations and much more.
Access to myStrength our Wellbeing platform which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
While youre with us we want you to develop. At DFDS we believe that development happens first and foremost through activities in the workplace. We
will also offer training courses that can support you in your role if needed.
Are we a match Then what are you waiting for Apply Now.
If you think your personality skills experience and desire match this role wed love to hear from you. Please send us your CV as soon as possible as were keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
About DFDSWe operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17000 full-time employees.We move goods in trailers by ferry road & rail and we offer complementary and related transport and logistics solutions.We also move car and foot passengers o ... View more
