Customer Service Representative

Spokane, WA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

We are looking for a friendly reliable and customer-focused Customer Service Representative to join our team at Au Natural Organics. As a Customer Service Representative you will be responsible for assisting our customers with inquiries orders and concerns while promoting our commitment to organic sustainable and environmentally responsible products.

Key Responsibilities:

Respond to customer inquiries via phone email chat and social media.
Provide accurate information about organic products ingredients and usage.
Assist customers with orders billing shipping returns and exchanges.
Resolve customer complaints promptly and professionally.
Document customer interactions and maintain accurate records.
Follow company policies and customer service standards.
Collaborate with other departments to resolve customer issues.
Promote customer satisfaction and build long-term customer relationships.

Qualifications & Skills:

High school diploma or equivalent (additional education preferred).
Previous customer service experience is an advantage.
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal abilities.
Ability to multitask and work in a fast-paced environment.
Basic computer skills and experience with CRM or order management systems.
Interest in organic natural or eco-friendly products is highly desirable.

If you are passionate about customer service and organic products and possess the required qualifications and skills we would love to hear from you!

Job Description:We are looking for a friendly reliable and customer-focused Customer Service Representative to join our team at Au Natural Organics. As a Customer Service Representative you will be responsible for assisting our customers with inquiries orders and concerns while promoting our commitm...