Greek Customer Support agent
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
On behalf of our iGaming Client we are looking for Customer Support Agents with Greek & English who will contact and support the best customers in the market
Tasks
- Providing support in Greek by phone email and Live chats;
- Processing with high attention to details and content;
- Identifying clients needs and proactively proposing solutions;
- Focusing on customer expectations and satisfaction;
- Working closely with our team to improve and establish the necessary processes.
Requirements
- Previous experience as a support agent online
- Proficiency in English and Greek both written and spoken;
- Proactive person with good support/sales skills;
- Strong communication and negotiation skills;
- Availability to work in office and on shifts covering Monday to Sunday 24x7
(Shifts: Day shift 900am to 1800pm and 1400pm to 23pm rotating each week working 5 days 2 days off on a wish based schedule 1 month in advance; Late shift 1700pm to 2am working 5 days 2 days off on a wish based schedule 1 month in advance; Night shift 2300pm to 9am 3 days work 3 days off)
Benefits
- Competitive salary and attractive bonus scheme - up to 50% monthly bonuses
- Monthly food vouchers (200 BGN);
- Taxi vouchers;
- Up to 25 paid leave days;
- Six additional days of undocumented sick leaves;
- Birthday wedding and newborn gifts;
- Multisport card;
- Team-building events and activities;
- Food vouchers breakfast fruits and snacks available in the office;
- Ability for career and professional growth within the company
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
We are an international recruitment consultancy made of experts from the iGaming and Fintech that partners with the best Companies in the field. With over ten years of successful recruitment activities, I am now leading a team made of experienced recruiters who are working remotely ac ... View more
