German-Speaking Customer Success Specialist
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
German-Speaking Customer Success Specialist
Location: Sofia Bulgaria
Work Type: Remote / Hybrid
Start Date: 19 March 2026
Job Description
We are looking for a German-speaking Customer Success Specialist to support active customers and ensure successful onboarding and adoption of digital tools. This is a non-sales role focused on guiding customers through implementation and helping them get the most value from the platform.
Responsibilities
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Conduct onboarding and orientation sessions for active customers
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Deliver product demos and presentations using prepared materials
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Tailor solutions based on customer needs
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Guide customers through the implementation process over a period of 510 weeks
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Monitor adoption rates and customer engagement
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Share best practices to support successful tool implementation
Requirements
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Fluent German
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Good level of English
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Comfortable speaking on camera and presenting to customers
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Strong communication and presentation skills
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Technically confident and comfortable explaining digital tools
Working Hours
Monday Friday
09:00 18:00
Salary & Bonus
1687.26 EUR gross salary
728.59 EUR quarterly performance bonus
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
