French-Speaking Customer Success Specialist

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

French-Speaking Customer Success Specialist

Location: Sofia Bulgaria
Work Type: Hybrid
Start Date: 19 March 2026

Job Description

We are looking for a French-speaking Customer Success Specialist to support active customers and ensure successful onboarding and adoption of digital tools. This is a non-sales role focused on guiding customers through implementation and helping them get the most value from the platform.

Responsibilities

  • Conduct onboarding and orientation sessions for active customers

  • Deliver product demos and presentations using prepared materials

  • Tailor solutions according to customer needs

  • Guide customers through the implementation process over 510 weeks

  • Monitor adoption rates and customer engagement

  • Share best practices to ensure successful tool implementation

Requirements

  • Fluent French

  • Good level of English

  • Comfortable speaking on camera and presenting to customers

  • Strong communication and presentation skills

  • Technically confident and comfortable explaining digital tools

Working Hours

Monday Friday
09:00 18:00

Salary & Bonus

1687.26 EUR gross salary
728.59 EUR quarterly performance bonus

French-Speaking Customer Success Specialist Location: Sofia Bulgaria Work Type: Hybrid Start Date: 19 March 2026 Job Description We are looking for a French-speaking Customer Success Specialist to support active customers and ensure successful onboarding and adoption of digital tools. This is a non...
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