Information Technology Relationship Manager III

Guadalajara - Mexico

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the worlds top brands offering comprehensive engineering manufacturing and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

As the central point of contact provide highly-valued strategic consulting level support and guidance throughout key IT initiatives. Facilitate and serve as a lead for the planning and execution of initiatives to enable Jabil to achieve objectives through the effective use of technology. Communicate decisions priorities and relevant project information to appropriate levels of staff regarding service requests projects and initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manages stakeholders perceptions and expectations with all IT services and capabilities.
Advocates for the business and external customers driving requirements conversations and requirements definition for presentment to IT solution architects.
Advocates for and represents Jabils IT capabilities tailored solutions and services delivered to the business
Maintains a deep understanding of the businesses and ITs strategic vision
Advises and predicts options risks costs versus benefits and impacts on end-user products and services business processes and system priorities.
Fosters alignment of IT capability and service delivery with business objectives and strategic roadmap
Map priority of IT projects and requests to the strategic roadmap
Maintains oversight for all IT services and solutions provided to assigned business and external customers and driving for high-quality service delivery and customer satisfaction.
Ensures best quality outcomes and value resulting from the provided IT services and solutions.
Facilitates analysis of technology trends to determine impact to the achievement of customer goals.
Maintains extensive awareness of changes to Jabil strategy goals and processes to ensure requirements appropriately reflect the need of the customer.
Negotiates agreements and commitments by facilitating communication between business stakeholders and IT from initial requirements to final delivery.
Recaps (monthly quarterly and annually as needed) IT performance.
Ensures stakeholders expectations are set and identifies and resolves disconnects through negotiation or governance mechanisms.
Fosters a positive environment with IT services Operations Finance and BU teams
Manages IT ownership of implemented solution(s)
Deeply understands financial KPIs and impact of IT investment(s) on business results

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

Strong Technical skills and/or Strategic Skills

Strong Analytical skills and Quality Standards

Commitment to Customer Service

Proven success in Project Management of global related projects

Ability to participate in projects to ensure global readiness

Experience in ensuring processes/people are in place to support regional and global areas of responsibility

Strong knowledge of Licensing and Contracts

Strong knowledge of regional logistics operations and industry

Proficiency in use of personal computers Microsoft Office products (Excel Word and PowerPoint) and e-mail skills required.

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial . Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social acta de nacimiento información de institución financiera número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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Required Experience:

Manager