We may continue to review applications on a rolling basis but recommend applying byJanuary 21th at 5:00pm ET to ensure you are included in initial application reviews (note that this timeline has shifted due to application volume thanks!)
Role Overview
Were looking for a co-op student to accelerate how our teams use AI in real practical ways. This role is hands-on and execution focused. Youll work directly with Implementation & Training Services (ITS) and Learning Services (LS) to design build and maintain AI-enabled solutions that improve efficiency consistency and scale.
Your work will focus on three areas:
- Creating and refining custom GPTs for internal service teams
- Supporting automation tool development using AI
- Researching and evaluating emerging AI tools that can be applied to Professional Services workflows
This is not a theoretical or research-only expected to ship working solutions and iterate based on real team feedback.
Key Responsibilities
- Design build test andmaintaincustom GPTs tailored to ITS and LS use cases (e.g. delivery support documentation designassistance enablement)
- Partner with service leaders and practitioners to translate workflow pain points into AI-enabled solutions
- Support the creation of AI-driven automation tools (prompt pipelines lightweight apps internal utilities)
- Document AI tools prompts and usage guidelines to support adoption and scalability
- Research new AI tools platforms and capabilities relevant to Professional Services (LLMsAgentsautomation productivity tools)
- Assess tools for value risk scalability and alignment with internal governance standards
- Contribute to internal best practices for responsible and effective AI use
Required Skills & Capabilities
- Strong interest in applied AI and automation (especially generative AI)
- Hands-on experience with tools such as ChatGPT custom GPTs or similar LLM platforms
- Ability to design effective prompts and iterate based on outputs and feedback
- Basic scripting or automation experience (e.g. Python JavaScript low-code/no-code tools)
- Strong analytical and problem-solving skills
- Clear written communication skills for documentation and enablement materials
- Comfortable working with ambiguity and evolving requirements
- Ability to balance multiple tasks and manage a backlog of work
Nice-to-Have Skills
- Experience with APIs workflows or automation platforms (e.g. Zapier Make Power Automate)
- Exposure to instructional design consulting or professional services environments
- Familiarity with data privacy security or responsible AI concepts
- Experience evaluating or piloting emerging technology tools
Education Requirements
Currently enrolled in a co-op or internship program in one of the following (or related) fields:
- Computer Science
- Data Science
- Engineering
- Information Systems
- Human-Computer Interaction
- Digital Media / Technology Programs
WhatYoullGain
- Real-world experience applying AI in a professional services environment
- Direct exposure to how AI is operationalized at scale inside a global organization
- Opportunities to ship tools that are used by consultants and delivery teams
- Mentorship from leaders focused on AI adoption learning design and services innovation
Required Experience:
IC
We may continue to review applications on a rolling basis but recommend applying byJanuary 21th at 5:00pm ET to ensure you are included in initial application reviews (note that this timeline has shifted due to application volume thanks!)Role OverviewWere looking for a co-op student to accelerate ho...
We may continue to review applications on a rolling basis but recommend applying byJanuary 21th at 5:00pm ET to ensure you are included in initial application reviews (note that this timeline has shifted due to application volume thanks!)
Role Overview
Were looking for a co-op student to accelerate how our teams use AI in real practical ways. This role is hands-on and execution focused. Youll work directly with Implementation & Training Services (ITS) and Learning Services (LS) to design build and maintain AI-enabled solutions that improve efficiency consistency and scale.
Your work will focus on three areas:
- Creating and refining custom GPTs for internal service teams
- Supporting automation tool development using AI
- Researching and evaluating emerging AI tools that can be applied to Professional Services workflows
This is not a theoretical or research-only expected to ship working solutions and iterate based on real team feedback.
Key Responsibilities
- Design build test andmaintaincustom GPTs tailored to ITS and LS use cases (e.g. delivery support documentation designassistance enablement)
- Partner with service leaders and practitioners to translate workflow pain points into AI-enabled solutions
- Support the creation of AI-driven automation tools (prompt pipelines lightweight apps internal utilities)
- Document AI tools prompts and usage guidelines to support adoption and scalability
- Research new AI tools platforms and capabilities relevant to Professional Services (LLMsAgentsautomation productivity tools)
- Assess tools for value risk scalability and alignment with internal governance standards
- Contribute to internal best practices for responsible and effective AI use
Required Skills & Capabilities
- Strong interest in applied AI and automation (especially generative AI)
- Hands-on experience with tools such as ChatGPT custom GPTs or similar LLM platforms
- Ability to design effective prompts and iterate based on outputs and feedback
- Basic scripting or automation experience (e.g. Python JavaScript low-code/no-code tools)
- Strong analytical and problem-solving skills
- Clear written communication skills for documentation and enablement materials
- Comfortable working with ambiguity and evolving requirements
- Ability to balance multiple tasks and manage a backlog of work
Nice-to-Have Skills
- Experience with APIs workflows or automation platforms (e.g. Zapier Make Power Automate)
- Exposure to instructional design consulting or professional services environments
- Familiarity with data privacy security or responsible AI concepts
- Experience evaluating or piloting emerging technology tools
Education Requirements
Currently enrolled in a co-op or internship program in one of the following (or related) fields:
- Computer Science
- Data Science
- Engineering
- Information Systems
- Human-Computer Interaction
- Digital Media / Technology Programs
WhatYoullGain
- Real-world experience applying AI in a professional services environment
- Direct exposure to how AI is operationalized at scale inside a global organization
- Opportunities to ship tools that are used by consultants and delivery teams
- Mentorship from leaders focused on AI adoption learning design and services innovation
Required Experience:
IC
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