Business Support Officer

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council their partners and community have a once-in-a-generation opportunity to shape the Citys future and ensure it is culturally socially environmentally and economically sustainable.

About the role

This position is responsible for providing high-quality administrative support across both the Communications & Customer Engagement and Marketing Brand & Creative Services teams.

This role also supports senior leadership by coordinating business processes analysing vendor invoices for accuracy and identifying opportunities to improve contract and service delivery.

On a daily basis you will:

• Provide high-quality administrative support to Communications & Customer Engagement and Marketing Brand & Creative Services leadership teams.
• Assist with financial management including budgeting and quarterly/annual reviews using Council systems.
• Prepare and coordinate professional documents such as briefing papers reports and presentations.
• Organise meetings and manage agendas ensuring timely and accurate support materials.
• Deliver exceptional customer service handling enquiries and maintaining strong internal and external relationships.

About You

The successful candidate should have 3 years relevant administrative experience with a proven track record of achieving objectives. They will showcase exceptional ability to communicate build relationships and influence others with an engaging approach and technique.

You will also bring:

• Tertiary qualification (min Cert IV) in Business Management Administration (or related discipline) or a significant amount of comparable industry experience in an administrative support capacity.
• Demonstrated ability to provide high level support to a broad team or a senior personal assistant role as well as lead and manage small projects.
• Demonstrated experience in business administration including procurement invoicing presentations reporting and handling sensitive matters with discretion.
• Experience supporting communications marketing or customer service teams preferred but not essential.

Whats on offer

We are offering a permanent full time opportunity with an attractive remuneration from $87851.88 plus 12% superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

• A range of flexible work arrangements including hybrid WFH arrangements
• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Central Parramatta location (Public transport at our door discounted parking)
• Significant leave benefits (up to 12 days flexi-time 3 additional leave days at Christmas 15 days sick/personal leave 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport flu shots etc.)

Want to know more

Further information regarding the requirements of this role can be found in the attached Position Description.

Review our Values Flyerwhich outlines Councils core values and behaviours.

Alternatively for a confidential discussion please contact Julia Schembri on email

How to apply

Candidates MUST apply online.

Please submit your resume and attach a Cover Letter addressing the requirements of this role.

Applications close 9pm Sunday 1 February 2026and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills experiences and backgrounds. We invite candidates of all ages people with disability Aboriginal and Torres Strait Islander Peoples women ADF veterans LGBTIQA and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.