As the Burglary Monitoring Specialist you will be part of a crucial overnight team that protects Best Buy people property and stores across the country. Youll actively monitor security platforms to detect burglary risks escalate real-time threats and provide immediate support to field leaders and law enforcement when incidents occur. Successful candidates thrive in a fast-paced environment stay alert and analytical throughout long shifts and take pride in keeping our employees and communities safe.
This is a full-time in-office position based at our Best Buy campus in Richfield Minnesota supporting overnight monitoring operations from 7:30 PM to 8:30 AM CST. Shifts are structured in 8-hour rotations (40 hours per week).
What youll do- Monitor CCTV and security platforms to identify questionable activity or potential burglary risk
- Evaluate active alarms and alert Key Holders and law enforcement when action is needed
- Act as the first-line liaison during burglary incidents before handing off to store leaders
- Capture pictures video incident summaries and real-time information during events
- Provide nightly End-of-Day reporting including incident summaries and key findings
- Track and analyze burglary methods trends and high-risk locations to recommend preventive strategies
Basic qualifications- High school diploma or GED
- 1 years of experience working in customer service analytics security or a related role
- Ability to work overnight shifts
Preferred qualifications- Experience working at a Best Buy store Geek Squad Repair Depot or a Best Buy Distribution Center
- 6 months of CCTV or alarm system experience and incident reporting (Securitas Everon/Everbridge LVT etc.)
- 6 months of experience with Microsoft Office tools including Word Excel SharePoint and PowerPoint
- Background in law enforcement asset protection crisis response or similar environments
- Ability to work independently and as part of a team in fast-paced situations with strong written and verbal communication skills
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer. Required Experience:
IC
As the Burglary Monitoring Specialist you will be part of a crucial overnight team that protects Best Buy people property and stores across the country. Youll actively monitor security platforms to detect burglary risks escalate real-time threats and provide immediate support to field leaders and la...
As the Burglary Monitoring Specialist you will be part of a crucial overnight team that protects Best Buy people property and stores across the country. Youll actively monitor security platforms to detect burglary risks escalate real-time threats and provide immediate support to field leaders and law enforcement when incidents occur. Successful candidates thrive in a fast-paced environment stay alert and analytical throughout long shifts and take pride in keeping our employees and communities safe.
This is a full-time in-office position based at our Best Buy campus in Richfield Minnesota supporting overnight monitoring operations from 7:30 PM to 8:30 AM CST. Shifts are structured in 8-hour rotations (40 hours per week).
What youll do- Monitor CCTV and security platforms to identify questionable activity or potential burglary risk
- Evaluate active alarms and alert Key Holders and law enforcement when action is needed
- Act as the first-line liaison during burglary incidents before handing off to store leaders
- Capture pictures video incident summaries and real-time information during events
- Provide nightly End-of-Day reporting including incident summaries and key findings
- Track and analyze burglary methods trends and high-risk locations to recommend preventive strategies
Basic qualifications- High school diploma or GED
- 1 years of experience working in customer service analytics security or a related role
- Ability to work overnight shifts
Preferred qualifications- Experience working at a Best Buy store Geek Squad Repair Depot or a Best Buy Distribution Center
- 6 months of CCTV or alarm system experience and incident reporting (Securitas Everon/Everbridge LVT etc.)
- 6 months of experience with Microsoft Office tools including Word Excel SharePoint and PowerPoint
- Background in law enforcement asset protection crisis response or similar environments
- Ability to work independently and as part of a team in fast-paced situations with strong written and verbal communication skills
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer. Required Experience:
IC
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