B2B Restaurant Trainer

milan - Italy

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep passion for the restaurant industry we create unique dining experiences across 11 countries.

Were part of the Tripadvisor Group and proud to be building a diverse people-first culture where respect ownership growth and better together values thrive.
If youre passionate about food technology and making a real impact your seat at the table is ready.

Discover life at TheFork

What you will do:

Onboard/Train TheFork Partners to TheFork Manager the best ERBs for restaurant booking management out there;
Ensure Partners are using the management software on a daily basis and support them streamline and improve their service management
Guide our Partners through their digital transformation
Generate interest in Partners by showing them the opportunity to upgrade their ERB
Re-Train Partners on the ERB and proactively propose a refresh about it when needed
Being watchful for improvement in training techniques
Guarantee an excellent partner experience during the onboarding process
Bring feedback from the field to improve our ERB in collaboration with our Product Team

Who you are:

You Must Meet These Critical Qualifications:

Native in Italian and fluency in English are mandatory
Previous experience in similar roles is appreciated
Experience working with CRM (Salesforce is definitely a plus)
Great communication skills
Team player passionate open-minded with a touch of humor
Great stamina and flexibility

What we offer you:

An awesome team

A permanent contract (that can be useful in life)

Flexible working environment (2 days home office per week up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

Competitive fixed salary and bonus

Lunch vouchers available for each working day (because yes we like to try our best restaurants)

International teams and a multicultural environment spanning 10 offices across Europe

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities family support travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance

Life & Disability Insurance at no cost to the employee

Welfare allowance school costs elderly care babysitting costs transportation travel leisure

Amazing offices with dining coffee points and leisure area

Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability age socio-economic & cultural background ethnicity faith gender gender expression gender identity ideology national origin race sexual orientation marital status or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application interview or participation in the selection process due to health conditions or disability please direct your inquiries to Our HR team will review the request and respond accordingly.

#LI-FF1

Required Experience:

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep...