SUMMARY/EXPECTATIONS
Manages day to day business of the assigned site/facility as per company policy and procedures. Meets or exceeds sales and profit objectives. Builds/Maintains business relationships within the local market. Demonstrates excellent customer service committed to customer satisfaction. Lead site/facility provide customer service lease storage units or parking spaces market property within the local area manage collections for past-due accounts administrative business functions and light maintenance of the property.
ESSENTIAL FUNCTIONS
Maintain day-to-day administrative functions
Maintain and adhere controllable site expenses
Meet or exceed sales and profitability objectives
Accomplishes business objectives by managing staff planning daily business activities and responding to customer needs.
Maintain safe site/facilities environment for employees and customers
Address and report safety concerns in a timely manner
Ensures facility meets/maintains excellent customer service
Enforce all company policies and procedures
Ensures adherence to lien policies and procedures and legal requirements
Resolves employee and customer concerns in a timely manner
Maintains Site Operations and Business Standards as per company policy and as outlined in the Site Operations Review
OTHER JOB FUNCTIONS
Contribute to a positive work environment
Clean and prepare vacant storage units for rent
Perform daily security check of facility (lock check/audit)
Conduct marketing tasks in local area as required
Enforce rules governing the property
Complete and submit company documents/reports accurately and timely
Work with Facility Maintenance Team to complete repairs within project bid/budget
Maintain a professional personal appearance
Perform other duties as assigned
QUALIFICATIONS
1-3 years Store or Site Management experience preferred
Computer experience (preferably MS Office suite)
Communicate effectively both written and verbally (English)
Demonstrates high customer service standards
Pass a pre-employment drug screen and have acceptable results of a background check
Current valid drivers license and auto insurance
PHYSICAL REQUIREMENTS
Sit or stand for up to 8 hours per day
Ability to traverse entire property for audit lock removal or tour purposes
Ability to bend twist and lift
Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure
Required Experience:
Manager
One of the nation’s leading commercial real estate invest groups, specializing in self-storage.