Ready to shape the future of work At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
We are inviting applications for the role of Manager MIS & Reporting
You will be responsible to operate a MIS and Reporting team which will support the data and information requirements of Operations across multiple site and geographies. You will need to manage reporting/ MIS resources who will be located out of multiple locations. You will be expected to constantly challenge the current level of reports delivery and bring in innovations in reporting to generate insights using the latest tools and technologies available.
Provide leadership and guidance to your team members and continue to identify and recruit talent to build a robust team. Lead transformation initiatives in the Reporting and MIS domain. Present point of view on operational metrics (performance and productivity) based on reports and dashboards being generated. Support Sr. Leadership and Finance teams on project financials.
Responsibilities
Own end-to-end reporting and MIS delivery for multiple projects. Be responsible for ensuring the timeliness and accuracy of all reports
Lead meeting and develop agenda for Ops and Support functions to review performance and productivity.
Provide clarity and instructions to your team on the expectation for each report and dashboard. Build redundancies for effective delivery
Develop a strategy for transforming manual reports and automated them using SQL DB and Power BI solutions. Lead the way in implementing new technologies in operations.
Follow a structured road map to develop the team and get them ready to scale up as the new automated reporting process are set up and executed
Link process metrics performance metrics and set up benchmarks for comparable projects and processes
Ensure timeliness and accuracy of monthly billing files that get sent to the client for approval. Also develop reports and tools to give daily and weekly visibility to Sr. Management on run rate.
Qualifications we seek in you!
Minimum qualifications
Graduate (any stream)
Excellent Communication Skills
Expert in Reporting and Analytics with relevant experience in Reporting/ Analytics role
Should have managed a team of reporting and analytics resources
Preferred qualifications
Certified in MS Excel - Proficient level.
* Experienced in Gen AI driven reporting tools & respective dashboards. & Gen AI tools.
* Prior experience in SQL and Power-BI environment
Meaningful experience in WFM Reporting
Why join Genpact Be a transformation leader Work at the cutting edge of AI automation and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
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