Client Service Leader, Partnered Recovery PI Auckland

Accident Compensation Corporation New Zealand

Job Location:

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Lead with a strong customercentric approach
Drive highquality operational service delivery
Flexible Auckland location**

We have an exciting opportunity to join our Partnered Recovery Physical Injury team as a Client Service Leader based in Albany Manukau or Newmarket.

About the role Mō te tūranga mahi

As a Client Service Leader you will lead Team Leaders across multiple sites ensuring a strong focus on delivering excellent outcomes for our clients.

Our Partnered Recovery teams work closely with our clients who may have an acquired life time disability or other injury or non-injury related complexities.

If youre a customer-focused leader who thrives on consistency collaboration and bringing teams together to deliver exceptional service wed love to hear from you.

The appointing salary range for this role is $117700 $150000 depending on skills and experience. ACC also offers an additional 9% superannuation.

Important Skills Ngā Pūkenga Motuhake

Proven leadership experience managing multiple customer-facing teams
A strong commitment to enhancing both the employee and customer experience
Passion for consistency teamwork and effective collaboration
A demonstrated ability to drive performance and deliver excellent customer outcomes
A continuous improvement mindset
Knowledge of the NZ Disability Strategy is advantageous
Full drivers licence

About us Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident

At ACC we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity national origin gender identity age and those with diverse abilities. It is important to us that people are free to be themselves at work.

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work home and play.

Applications Rā Katinga Applications close 11:55 pm Sunday 1 February 2026. We may begin screening and interviewing earlier so please apply as soon as possible if youre interested.

Applications will only be accepted via our Career Website.
Late applications will not be considered.

If you experience accessibility challenges during the application process please email hrhelp@.

DescriptionLead with a strong customercentric approachDrive highquality operational service deliveryFlexible Auckland location**We have an exciting opportunity to join our Partnered Recovery Physical Injury team as a Client Service Leader based in Albany Manukau or Newmarket.About the role Mō te tū...