KYB Specialist, Account (Contract)

StraitsX

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profile Job Location:

Jakarta - Indonesia

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

About The Role

This role supports day-to-day operational activities with a primary focus on KYC KYB and account-related reviews. You will be responsible for ensuring cases are processed accurately compliantly and within agreed SLAs while working closely with checkers supervisors and cross-functional teams to maintain high service quality.

What You Will Do

  • Review and process KYC KYB and account-related cases in accordance with internal policies and procedures
  • Validate customer information and supporting documentation
  • Identify discrepancies potential risks or missing information and take appropriate follow-up actions
  • Manage assigned cases end-to-end from intake through resolution
  • Escalate complex sensitive or high-risk cases as required
  • Maintain accurate and up-to-date records in internal systems
  • Support account-related inquiries when operational capacity allows

What We Are Looking For

  • 12 years of experience in operations KYC compliance or a related function (preferred)
  • Strong attention to detail with good risk awareness
  • Ability to follow structured processes and consistently meet SLA targets
  • Clear written and verbal communication skills
  • Comfortable working with internal systems tools and dashboards
  • Team-oriented dependable and able to work independently after onboarding
  • Open to joining on acontract basis.

Required Experience:

IC

About The RoleThis role supports day-to-day operational activities with a primary focus on KYC KYB and account-related reviews. You will be responsible for ensuring cases are processed accurately compliantly and within agreed SLAs while working closely with checkers supervisors and cross-functional ...
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