About The Role
This role supports day-to-day operational activities with a primary focus on KYC KYB and account-related reviews. You will be responsible for ensuring cases are processed accurately compliantly and within agreed SLAs while working closely with checkers supervisors and cross-functional teams to maintain high service quality.
What You Will Do
- Review and process KYC KYB and account-related cases in accordance with internal policies and procedures
- Validate customer information and supporting documentation
- Identify discrepancies potential risks or missing information and take appropriate follow-up actions
- Manage assigned cases end-to-end from intake through resolution
- Escalate complex sensitive or high-risk cases as required
- Maintain accurate and up-to-date records in internal systems
- Support account-related inquiries when operational capacity allows
What We Are Looking For
- 12 years of experience in operations KYC compliance or a related function (preferred)
- Strong attention to detail with good risk awareness
- Ability to follow structured processes and consistently meet SLA targets
- Clear written and verbal communication skills
- Comfortable working with internal systems tools and dashboards
- Team-oriented dependable and able to work independently after onboarding
- Open to joining on acontract basis.
Required Experience:
IC
About The RoleThis role supports day-to-day operational activities with a primary focus on KYC KYB and account-related reviews. You will be responsible for ensuring cases are processed accurately compliantly and within agreed SLAs while working closely with checkers supervisors and cross-functional ...
About The Role
This role supports day-to-day operational activities with a primary focus on KYC KYB and account-related reviews. You will be responsible for ensuring cases are processed accurately compliantly and within agreed SLAs while working closely with checkers supervisors and cross-functional teams to maintain high service quality.
What You Will Do
- Review and process KYC KYB and account-related cases in accordance with internal policies and procedures
- Validate customer information and supporting documentation
- Identify discrepancies potential risks or missing information and take appropriate follow-up actions
- Manage assigned cases end-to-end from intake through resolution
- Escalate complex sensitive or high-risk cases as required
- Maintain accurate and up-to-date records in internal systems
- Support account-related inquiries when operational capacity allows
What We Are Looking For
- 12 years of experience in operations KYC compliance or a related function (preferred)
- Strong attention to detail with good risk awareness
- Ability to follow structured processes and consistently meet SLA targets
- Clear written and verbal communication skills
- Comfortable working with internal systems tools and dashboards
- Team-oriented dependable and able to work independently after onboarding
- Open to joining on acontract basis.
Required Experience:
IC
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