Business Technology Consultant

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

As a wholly owned subsidiary of U.S. Bank Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goalsno matter what they need. From transaction processing to customer service to driving innovation and launching new products were building a range of tailored payment solutions powered by the latest technology. As part of our team you can explore what motivates and energizes your career goals: partnering with our customers our communities and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity inclusive culture and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth a culture of inclusion and a strong commitment to transparency and integrity in everything we do.

Job Description

About the Team

Our Operations Enablement & Automation team partners with Operations Services (OS) business lines to drive strategic transformation across endtoend processes. We act as trusted advisorsguiding discovery consulting on opportunities and delivering technologyenabled solutions that improve efficiency and operational excellence.

As a Business Technology Analyst you will serve as the key connection point between business stakeholders and internal/external product teams. We operate as a full lifecycle solutions team leading requirements design development coordination testing deployment and ongoing support of the automations we deliver.

What Youll Do

In this role you will combine business insight with technical acumen to identify needs shape automation solutions and drive successful delivery. You will:

• Conduct research analysis and process reviews to identify automation opportunities and solution enhancements
• Facilitate discovery sessions and interviews with business users to understand requirements and upcoming needs
• Translate business requirements into clear actionable specifications for development and product teams
• Coordinate development activities and lead testing effortsincluding test planning scheduling issue tracking and results reporting
• Prepare project documentation status updates and implementation plans
• Support problem resolution evaluate releases and ensure smooth deployment and adoption
• Build strong crossfunctional relationships foster collaboration and drive stakeholder alignment throughout delivery

Basic Qualifications

• Bachelors degree or equivalent professional experience
• Eight or more years of handson project management experience

Preferred Skills & Experience

• Strong ability to analyze business needs and facilitate discovery sessions including agenda planning requirements gathering and stakeholder communication
• Deep knowledge of project management methodologies and testing practices
• Experience developing test plans coordinating test schedules and tracking test execution
• High proficiency with Microsoft Office and standard business applications
• Excellent interpersonal written verbal and presentation communication skills
• Strong leadership negotiation and relationshipbuilding capabilities
• Proven problemsolving strengths and experience collaborating in crossfunctional teams
• Demonstrated ability to influence stakeholders navigate resistance and drive outcomes

Additional Considerations

• Flexible schedule preferred covering core hours 10am 2pm CST (5pm - 9pm Polish time) aligned with US stakeholders

This role requires working from a U.S. Bank location three (3) or more days per week.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair equitable and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract retain and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules) awarded through transparent objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing health & wellness).

• Continuous development opportunities including training education support and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive inclusive and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer including monetary and non-monetary benefits at Employee benefits and development U.S. Bank Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.