Warranty Admin Manager Jaguar Houston North
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary
The Warranty Admin Manager will manage and optimize our dealerships warranty claim processes ensuring compliance accuracy and maximum reimbursement from OEMs.
Duties and Responsibilities
- Accurately process and submit manufacturer warranty claims ensuring full compliance with OEM policies and timelines.
- Audit repair orders for proper documentation labor ops technician notes and time stamps to reduce claim denials and chargebacks.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Act as the primary point of contact for all manufacturer warranty matters including audits inquiries goodwill requests and program submissions.
- Collaborate with service advisors technicians and parts personnel to ensure warranty documentation is complete consistent and audit-ready.
- Tracks warranty parts by tagging with repair order number date of replacement and date on which part may be disposed.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Monitor and manage warranty receivables aging reports and claim status to ensure timely reimbursement and minimize outstanding balances.
Qualifications :
- 3 years of automotive warranty administration experience in a dealership setting.
- Strong knowledge of OEM warranty policies and procedures with the ability to audit and submit claims accurately and independently.
- Proficiency in dealership management systems (DMS) such as CDK Reynolds & Reynolds or similar platforms.
- Exceptional attention to detail and documentation review skills to ensure clean compliant repair orders and minimize chargebacks.
- Effective communication and collaboration skills with the ability to work closely with service parts and manufacturer contacts.
Preferred Qualifications:
- Prior experience with Jaguar Land Rover warranty systems and programs including familiarity with JLR Warranty Policies & Procedures Manual.
- Experience navigating warranty audits and resolving denied or underpaid claims.
- Working knowledge of parts return processes and core tracking for warranty-related parts.
Additional Information :
Compensation (Hourly):
- $20.00 - $28.00 / hour
- Depending on experience and qualifications
Schedule:
- FULL TIME
- Sundays Always Off
- Saturday Availability Required
Benefits:
- Medical dental vision insurance
- 401k plan with company match
- Paid Time Off accrual
- Sundays off
- Closed for Thanksgiving day and Christmas day
- Employee discounts on purchasing and leasing cars
- Free and discounted gym membership plans
- Opportunities for career advancement within a Fortune 500 company
All your information will be kept confidential according to EEOC guidelines
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Fiscal Management
- Flooring Installation
- Customer Service
- Algebra
- Computer Skills
- Construction Experience
- Dealership Experience
- Conflict Management
- Computer Literacy
- Customer relationship management
- Geometry
- QA/QC
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more
