Patient Enrollment Specialist
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Job Location:
Needham, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
About XRHealth
XRHealth is expanding its DME and Virtual Clinic services and is hiring a Patient Enrollment Specialist to convert patient leads into active enrollments. This role is focused on speed volume and conversion working a steady flow of inbound and referred patient leads.The Role
As a Patient Enrollment Specialist you will be responsible for contacting patient leads driving enrollments and closing sign-ups for XRHealths DME and virtual clinic offerings. You will manage patients through the enrollment process including insurance and Medicare verification and will be measured primarily on lead-to-enrollment conversion and productivity.This is a full-time position and can be performed On-Site/Hybrid from Needham MA or fully remote within the U.S.
Key Responsibilities
- Convert inbound and referred patient leads into enrolled XRHealth patients
- Make high-volume outbound calls to patients to drive sign-ups
- Clearly explain XRHealths services enrollment requirements and next steps
- Overcome common objections related to insurance technology use or readiness
- Verify insurance eligibility and benefits with a strong focus on Medicare
- Collect and manage required enrollment documentation
- Move patients efficiently through the enrollment funnel to activation
- Accurately log all activity lead status and outcomes in the CRM
- Consistently meet or exceed daily weekly and monthly conversion targets
- Work closely with internal teams to remove blockers and accelerate enrollment
Requirements
- 2 years of experience in healthcare sales patient enrollment DME sales or patient access
- Proven ability to convert leads and close enrollments
- Strong working knowledge of insurance and Medicare processes
- Comfortable working in phone-heavy metrics-driven environments
- Strong closing skills and objection-handling ability
- Experience using a CRM (HubSpot experience is a plus)
- Ability to work full-time in an On-Site/Hybrid (Needham MA) or Remote (U.S.) role
- Availability to work a 5-day schedule that may include weekends (not limited to MondayFriday)
What We Offer
- Base base salary plus performance-based commission or incentives
- Clear performance metrics and growth opportunities
- Steady flow of qualified patient leads
- Flexible work setup (on-site hybrid or remote)
- Opportunity to work with innovative reimbursed healthcare technology
Required Experience:
Manager
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
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