Enterprise Communications Platforms – Executive and Enterprise Communications COE

Position Description:

Title: Associate Enterprise Communications Platforms
Location: Bangalore
Shift: Afternoon shift
Experience: 1 year Microsoft suite including PowerPoint Word Excel and Outlook.

ROLE DESCRIPTION
This position is part of the team that provides business analysis and support
for the platforms we use to communicate internally with CGI employees
(known as CGI Partners). This includes our Intranet our knowledge sharing
platform and the tools we use to share videos emails and other
communications with CGI Partners. This position reports to the Manager
Corporate Services in the Enterprise Communication Platforms (ECP) team
and is part of the wider Enterprise and Executive Communications (EEC)
Center of Expertise (COE).
This person will quickly gain functional knowledge of our platforms to support our content curators and assist
in maintenance activities. This role involves interfacing with content owners assessing business needs and
providing guidance and expertise to support our corporate services operations teams and CGI Partners. This
person is also involved in gathering and processing data to provide insight into our platforms from metrics.
This role is part of a global team supporting content curators and CGI Partners from across the world.
KEY RESPONSIBILITIES
Partnership
. Provide EEC platform/s day-to-day support for users and content curators such as responding to
questions and helping with content uploads.
. Work closely with the Digital Platforms Enterprise Communications Manager Expert (SME) to increase
functional expertise of the platforms.
. Collaborate with ECP team to gather statistics and produce regular metrics showing usage of our
platforms.
. Work on team related activities as mandated. These include but are not limited to active participation in
team meetings & discussions support and back up activities fun huddles and more.
Service Delivery
. Collaborate with content curators to understand the business needs and make recommendations for
content management and delivery based on established best practices.
. Configure intranet pages to meet content curators business needs.
. Using insights from data suggests platform improvements to improve the CGI Partner experience
increase engagement and drive efficiency.
. Participate in change management and training efforts on identified EEC platforms to enable collective
success of the content manager.
. Operate in adherence to the published platform governance.
Development of Expertise
. Develop functional (and limited technical) platform/s knowledge.
. Share expertise within CGI specifically to the content curators to promote implementation of content
management best practices.
Enterprise Communications
Platforms Executive and
Enterprise Communications COE
CGI TITLE: ASSOCIATE CONSULTANT
Internal
2025 CGI Inc. Internal 2
KEY SKILLS & COMPETENCIES
Consultation
.
Provide functional support of assigned platforms.
.
Demonstrate an understanding of the business needs.
.
Able to work with large data sets and use analytics software to deliver periodic and ad hoc metrics
.
Comfortable engaging clients (CGI Partner content curators) in discussions to provide platform overviews and guidance as needed.
.
Be aware of market trends in required platform/s and bring in new ideas.
Personal Skills
.
Time management
.
Self-learning and on the job
.
Organized with a strong attention to detail.
.
Proactive and able to work independently
Interpersonal Skills
.
Verbal and written communications
.
Presentation skills
.
Change enabling
REQUIREMENTS
.
Proficient in the Microsoft Office suite including PowerPoint Word Excel and Outlook.
.
Fluent in English (written and verbally) French beneficial but not mandatory
.
Experience in analyzing data and reports to extract insights using tools such as Microsoft Excel.
.
Comfortable with basic mathematical calculations such as percentages and normalization of data.
EXPERIENCE
.
Experience working with Microsoft 365 platforms such as SharePoint Online Viva Engage preferred but not mandatory
.
Experience using analytics platforms such as Google Analytics 4 Google Looker Studio and Tableau to create customized reports / dashboards beneficial
.
Experience with Agile methodology is beneficial
.
Experience with Microsoft Power Automate and Power BI is beneficial

Skills:

• Communications Management
• Google Analytics

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.