Head of Product – CMS and Platform

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

About Milestone:

Milestone Inc. is a leading Digital Experience Software and Services company dedicated to providing comprehensive solutions across all touch points that enhance customer engagement and drive business growth. Milestone mission is to pioneer the distribution and visibility of content with an innovative platform that drives discovery personalized experiences and conversions powered by data and AI. We pride ourselves on our collaborative culture and commitment to excellence in everything we do and are certified Great Place to Work.

Head of Product CMS and Platform Milestone Inc. is seeking a visionary entrepreneurial product leader to join our dynamic product team and oversee Milestone Content Management System (CMS) AI-driven solutions and platform offerings. This is a high visibility and leadership role and the leader will play a vital role in defining the strategy building scaling and advancing our award-winning CMS and shaping the future of AI-native digital experiences Problems We Area looking to Solve The Head of Product for CMS will be entrusted with a wide range of responsibilities including: shaping strategic direction driving and cultivating a culture of innovation providing thought leadership driving cross-functional executional excellence with a goal of delivering significant enterprise value.

Role :

We are seeking a strategic business-oriented leader with a proven track record in launching enterprise grade Mar-tech and SaaS products. You should have a deep understanding of the end-to-end product and platform lifecycle and how AI can be leveraged to drive automation and gain efficiencies. The ideal candidate has extensive experience in launching 0-1 products as well as maturing existing product lines with a passion for delightful user experience both at the platform layer for developers as well as at application layer for business users.

Key Responsibilities Strategic Vision & Product Leadership

Position Milestone CMS as a market leader through innovation and exceptional customer experience.

Strengthen Digital Experience Services

Engage effectively with enterprise customers using our CMS and Digital Experience Services fostering strong feedback loops in the product development process to promote a customer centric culture.

Establish and nurture a partnership ecosystem to support CMS initiatives.

GTM and Thought Leadership

Collaborate closely with the Sales team to secure large enterprise customers.

Partner with Marketing Sales and Commercial teams refine the go-to-market strategy.

Act as a subject matter expert to evangelize Milestones cutting edge solution to customers and broader market

Team Management

Cultivate a culture of innovation collaboration and continuous improvement within the product team.

Foster the cross-functional partnerships and work closely with Onboarding delivery customer success and product teams to minimize friction and enhance operational efficiency.

Drive AI-first mindset with the team and empower with autonomy and tools for innovation and problem-solving.

Operational Excellence & Growth

Ensure efficiency quality and cost-effectiveness through process and system optimization.

Deliver successful solutions and scalable growth. Customer Impact

Prioritize customer experience satisfaction and retention.

Deliver high-value results that drive revenue and strategic growth.

Required Experience & Qualifications:

Masters degree in computer science or related field.

15 years of experience in B2B2B and B2B2C product management solution engineering or similar roles within the digital marketing industry.

Advanced knowledge of various Content Management Systems and AI platform advancements.

Proven track record of successfully launching and scaling enterprise SaaS products.

In-depth understanding of digital experience platforms SEO website development practices content management systems and marketing automation tools.

Strong knowledge of AI machine learning and their applications in digital marketing.

Exceptional leadership skills with the ability to inspire and motivate cross-functional teams.

Excellent communication and presentation skills.

Strategic thinker with a demonstrated ability to drive business growth and innovation.

Strong understanding of data analytics and its critical role in driving product decisions and customer success.

About Milestone: Milestone Inc. is a leading Digital Experience Software and Services company dedicated to providing comprehensive solutions across all touch points that enhance customer engagement and drive business growth. Milestone mission is to pioneer the distribution and visibility of conte...