Program Coordinator Office of Belonging Hybrid
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The enterprise Office of Belonging Program Coordinator supports Mayo Clinics enterprise efforts to cultivate a culture where every team member feels respected connected and able to contribute fully. This role delivers high-quality coordination communication and operational support for enterprise Office of Belonging initiatives across sites and work units.
Coordinates delivery of programs and events and is responsible for program registration and tracking including the utilization of the learning management system and other related software. Manages program material inventory. Organizes and assists with the execution of leadership and organization development solutions and programs for various employee levels enterprise-wide. May co-facilitate/solo facilitate program(s) or facilitate some content areas associated with a program class or learning session. Participates in creation and development of new programs/processes. Partners with team and others to support departmental goals and ensure quality service delivery. Assists team members with other responsibilities as routine problems of limited scope and complexity following established policies and procedures. Maintains a solution-oriented approach while coordinating multiple projects. Role includes ongoing interaction with customers.
- Coordinate delivery of Office of Belonging programs and events including EverybodyIN Belonging Grand Rounds retreats and RISE-related activities from planning through execution and follow-up.
- Manage program registration attendance tracking and reporting in learning management systems and related tools ensuring accurate records and timely communication with participants and stakeholders.
- Support Office of Belonging and Belonging Oversight Committee meetings leadership sessions and cross-functional planning meetings including scheduling agendas minutes and action-item tracking.
- Maintain and improve electronic file systems and SharePoint sites to provide organized secure and easily accessible program resources and documentation.
- Draft format and distribute leadership messages memos newsletters and other communications that highlight team member stories and organizational efforts to strengthen connection and belonging.
- Coordinate travel and expense processes for Office of Belonging leaders and programs ensuring accuracy timeliness and adherence to Mayo Clinic policies.
- Partner with leaders and other stakeholders to align calendars communications and logistics that support system-wide belonging-related initiatives.
- Coordinate speaker and vendor logistics including collection of bios and required forms routing of agreements and processing of honoraria and reimbursements.
- Monitor shared inboxes and triage requests to provide prompt service-oriented responses that reflect Mayo Clinic values.
- Identify and implement process improvements leverage technology and pilot new approaches that enhance program reach clarity and efficiency in a rapidly evolving environment.
Work will primarily be performed remotely but at times will require incumbent to be on site. Therefore the individual must live within a reasonable driving distance of any Mayo Clinic campus (preferably Rochester Campus).
Qualifications
High school diploma or equivalent required. Minimum of 5 years of administrative assistant experience business or education-related experience. Bachelors degree in a related field preferred. Capabilities required include exposure to cultural and organizational diversity; role model for Mayo Clinic values; good communication and interpersonal skills; demonstrated success in a customer service role; capability to coordinate multiple projects simultaneously; and strong organizational skills.
Preferred qualifications
Strong written and verbal communication skills and demonstrated success working with leaders colleagues and partners at all levels.
Proven ability to work both independently and collaboratively while maintaining a proactive solutions-focused mindset in a fast-paced and sometimes ambiguous environment.
Explicit alignment with Mayo Clinic Values and a demonstrated commitment to fostering an environment where all team members feel respected and supported.
Proficiency with Microsoft tools including Outlook (advanced calendaring) Word Teams Excel and PowerPoint plus the ability to navigate or learn systems such as SharePoint Poppulo and WordPress.
Experience coordinating large-scale events or multi-site programs including hybrid and virtual offerings with faculty leaders and external partners.
Experience supporting culture engagement employee resource groups or workforce experience initiatives in healthcare or another large organizational setting.
Demonstrated record of innovating or improving processes especially with evolving priorities and complex stakeholder groups.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Developmental Disabilities Experience
- Organizational skills
- Data Collection
- Meeting Facilitation
- Utilization Review
- Administrative Experience
- Program Development
- Public Speaking
- Supervising Experience
- Social Work
About Company
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive ... View more
