Airline Contact Centre Agent
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Malta
Work Type: On-site
Working Hours: Monday to Friday between 09:0018:30 (8-hour shift basis)
Start Date: 15 February 2026
Role Overview
We are currently looking for German-speaking Contact Centre Agents to join our airline project in Malta. This is an on-site role providing customer support to airline customers via inbound contact channels.
Language Requirements
- German: C2 (native or near-native)
- English: C1 (advanced)
Job requirements
- Previous customer service or contact centre experience is an advantage (not always mandatory)
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Strong communication and problem-solving skills
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Ability to handle customer inquiries professionally via phone and other contact channels
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Comfortable working with computer systems and CRM tools
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Good attention to detail and ability to follow procedures
Salary & Compensation
Competitive
Additional Benefits
- Performance Bonus: Up to 2000 per year
- Language Allowance: 250 per month
- Relocation Allowance: 2000
Benefits Package
- Full paid training
- Basic health insurance after 6 months of employment
- Career progression opportunities
- Mobile phone schemes
- Gym packages included
- In-house canteen with healthy food options
- Monthly company events
- Free on-site parking
- Staff discounts with over 50 partner businesses
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
