This position is temporary with expected end date in June 2026.

Vancouver Clinic is seeking a Clinic Assistant to join our Infusion department! Note that this is NOT a clinical position. This person will be performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment.

Schedule: Monday - Friday 7:30am-4:30pm

Hiring Range: hourly compensation minimum is $18.60/hr dependent on qualifications and professional experience. Base Medical Dental and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.

Location: 87th Ave Clinic 700 NE 87th Ave Vancouver WA 98664

In this role you will support the clinical team by performing administrative tasks (non-clinical) critical to providing excellent patient Clinic Assistant assists with incoming calls patient records and paperwork supplies referrals and authorizations.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Supports team by scheduling appointments from phone calls and during checkouts and recalls.

• Assists in providing information for appealed insurance claims.

• Responsible for processing urgent referrals.

• Offering administrative support for prior authorizations related to prescriptions.

• Responds to requests from 3rd parties for further information documentation clarification (attorneys claims managers etc.).

• Processes paperwork for FMLA ADA and Workers Compensation for patients.

• Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.

• Maintains non-pharmaceutical supplies in rooms orders these supplies as needed and monitors non-pharmaceutical supply expiration dates.

Must have excellent attendance! Consistent dependable and predictable attendance is crucial in helping us fulfill our mission of providing high-quality compassionate care. We require our employees to adhere to our attendance standards as frequent deviations make it difficult to provide care for our patients and support our coworkers.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.

• Two years experience in a health care environment preferred.

• Epic EHR experience preferred.

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations reproductive health end-of-life decision-making and gender affirming treatment. The ability to work with or without reasonable accommodation with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.

Pay Range:

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties responsibilities and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical dental vision life insurance AD&D long term disability health savings account flexible spending account employee assistance program and multiple supplemental benefits (voluntary life critical illness accident hospital indemnity identity theft protection legal services etc.). We also offer a 401k retirement plan along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department position type primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race color gender disability veteran military status religion age creed national origin gender identity or expression sexual orientation marital status genetic information or any other basis prohibited by local state or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.