IT Support Technician (Thrive Group)

Thrive Group is excited to welcome an IT Support Technician to our IT Team for a one-year part-time contract opportunity.

Thrive Groupprovides a spectrum of integrated services to nurture and care for individuals to live their healthiest and most fulfilling lives. By bringing together like-minded organizations. Thrive Group is responsible for the operation of four member organizations:

• St. Peters Residence at Chedoke
• AbleLiving Services
• Capability Support Services
• Idlewyld Manor

Thrive Group is proud to be certified as one of Canadas Great Places to Work! In addition we have been recognized and awarded as:

• 2024 & 2025 Best Workplaces with the Most Trusted Executive Team
• 2024 Top 50 Best Workplaces in Canada
• 2024 Best Workplaces in Health Care
• 2023 Best Workplaces for Giving Back

Position Summary: Reporting to the IT Security and Infrastructure Manager this position is responsible for end-to-end responsibility for customer calls providing timely reliable and customer-service focused resolution from receiving customer calls through to resolution; for ensuring the proper functioning of user workstations software and peripherals and providing on-site and remote technical support to staff across all Thrive Group locations. This position sets up user accounts permission and access rights performs data backup security and recovery functions as assigned. Assists with the maintenance of the corporate website.

Qualifications:

• Post-secondary diploma in computer sciences with basic knowledge of network and PC operating systems including Microsoft Exchange SQL and SharePoint required.
• Experience of current network hardware protocols and standards beneficial.
• Able to manage multi concurrent projects.
• Previous experience building and maintaining web content preferred.
• Good organizational communication and written skills; and ability to multi-task in a fast-paced environment required.
• After-hours work will be necessary due to project schedules deadlines and/or reliability issues.
• Must possess a valid drivers license and reliable vehicle

Job Type: Contract Part-Time (1-year)

Pay Range: $21.29 - $24.68 per hour

Application Closing Date: Tuesday January 27th at 11:59 p.m.

We are currently hiring to fill an existing/new position on our team. While we thank all applicants for their applications only those advancing to the interview stage will be contacted

At Thrive Group we embrace equity diversity and inclusion. Our commitment to this is directly linked to our organizational values of Teamwork Honesty Respect Innovation Versatility and Excellence. Thrive Group strives to attract develop and retain a workforce that is as diverse as the residents clients and customers we serve and are committed to providing an accessible candidate experience through the recruitment and selection process. Should you require accommodation through any stage of the recruitment process please contact the Human Resources Department at or