Senior Executive Facilities

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Position Overview

We are seeking a proactive Facilities Executive to provide comprehensive support to the Site Manager in ensuring seamless facility operations and client service delivery. This role requires a detail-oriented professional who can manage multiple operational responsibilities while maintaining high service standards across all facility functions.

Key Responsibilities

Operational Support & Management

• Provide critical support to the Site Manager to ensure all operational items are completed within agreed timeframes

• Take full operational responsibility for the site during assigned shifts

• Conduct regular facility rounds to coordinate with Housekeeping and Maintenance teams keeping the Manager updated on site status

• Prepare daily snag lists in soft copy format and coordinate with Building Management Systems and housekeeping teams for issue resolution

Team Support & Coverage

• Provide relief support across Facilities & Administration teams including Client Interface Administrator Facilities Administrator and Facilities Officer roles as needed

• Manage training programs and reporting for support staff including Housekeeping Dispatch Pantry and Cafeteria personnel

• Prepare weekly shift and duty rosters for Helpdesk Front Desk and Mailroom operations

• Monitor daily attendance of vendor employees and housekeeping staff

Quality Assurance & Compliance

• Assist with comprehensive site audits and floor walks across the entire client premises

• Tabulate site defects identified during audits and establish realistic deadlines for remediation

• Ensure strict adherence to Standard Operating Procedures for stationery management midnight snacks material movement and other operational processes

• Maintain detailed log books and document follow-up tasks for subsequent shifts sharing updates with the Facilities Manager each shift

Client Relations & Administrative Tasks

• Process invoices for payment following proper approval workflow from Client/Facilities Manager before submission to MIS and billing departments

• Maintain liaison with client Finance teams for billing coordination

• Handle client billing invoicing and payment follow-up activities

• Arrange consumables and supplies for client and VIP visits coordinate boardroom bookings for meetings and conferences and brief reception staff accordingly

Inventory & Resource Management

• Monitor and maintain adequate consumable stock levels on-site reporting shortfalls to the Site Lead

• Track all housekeeping pantry and stationery consumables to ensure timely reordering

• Maintain accurate billing tracker records

• Manage inventory control for all facility-related items

• Monitor vending machines and photocopier readings regularly

Service Desk Operations

• Oversee Front Office functions during assigned shifts ensuring visitors receive prompt attention

• Ensure reception areas are properly maintained with current newspapers and magazines

• Provide management guidance to Helpdesk for escalated issues and ensure immediate response to priority calls

• Coordinate daily arrangements with facilities helpdesk

• Supervise Mailroom processes and provide escalation support as needed

Qualifications

Education & Experience

• Bachelors degree in any discipline required

• Minimum 3-4 years of experience in corporate environment

Core Competencies

• Proven experience working with multinational corporate organizations

• Strong ability to adapt and perform effectively under pressure

• Excellent interpersonal skills with demonstrated ability to build rapport quickly

• Strong written and verbal communication skills

• Proven track record of functioning effectively within team environments

• Demonstrated ability to initiate and successfully execute improvement initiatives

Technical Skills

• Proficiency in inventory management systems

• Understanding of building management systems and maintenance scheduling

• Experience with billing and invoicing processes

• Knowledge of health and safety compliance requirements

This position offers the opportunity to play a crucial role in maintaining exceptional facility operations while developing broad expertise across multiple operational areas. The successful candidate will thrive in a dynamic environment where attention to detail client service excellence and operational efficiency are paramount.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.