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Job Location:
South Bend, IN - USA
Hourly Salary:
$ 19 - 23
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
From mechanical system analysis and standard energy retrofits to the installation of complex and integrated protocol systems we deliver state-of-the-art expertise and customer-centered service.
Job Summary
Havel is looking for a Service Dispatch Administrative Assistant in Fort Wayne this position you will be responsible for answering phones for dispatch and scheduling services.
#havel # Shambaugh #LI-DF #LI-Onsite
Essential Duties & Responsibilities
- Maintain a positive and productive working relationship with Dispatch Manager Operations Managers and Field Technicians
- Answering Incoming Phones
- Work with Dispatch Manager to schedule service calls and planned preventative maintenance
- Update customers on status of services calls and preventative maintenance requests
- Create/Maintain tickets using internal Dispatch Board
- Maintain Weekly On -Schedule for Field Technicians
- Enter Backflows inspections into Cross Connection Database
- Data Entry of Purchase Orders into Truline
- Call vendors to track down missing invoices
- Run Monthly reports for Operations Managers as needed
- Other duties assigned
Qualifications
- Background experience in administrative duties and customer service preferred
- Working knowledge of Microsoft Outlook Word Excel PowerPoint
- Self-starter and attention to detail
- Possess a willingness to learn and ability to work well with others
- Good written phone skills and oral communication skills are essential to the job
- iSeries (Truline) experience is a plus
Equal Opportunity Employer
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Geographic Disclosure
Compensation Range: $19-23 per hour
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
