DescriptionBrief Job Description:
Product Quality Engineer:
The Product Quality Engineer will assure that major ETO (Engineer to Order) projects will be implemented properly from order to hand over to the particular he/she will be in close contact with the local Service organization and the central functions (R&D Marketing Service and Quality) to coordinate communication between the 2 parties and assuring the customer requirements are understood and timely applied. He/she will coordinate the activities that people of central functions have to do at site to support the local organization (if requested or needed). Will supervise on site if necessary. He/she will follow up problems found from design phase to commissioning involving the relevant department.
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role decision making responsibilities etc.)
- Support the central functions to have smooth process from ETO design phase to assembly and test activity done in the factory; related activities to follow are kick off meeting PDCA document preparation closure meeting assembly process final test witness test etc.
- Collect information and documentation (technical and commercial i.e. technical drawings order documentation unit setting etc.) of the projects from central functions (R&D Marketing Service Operations and Quality) and make them available to local organization to support the site activity.
- Collect information on regular basis about site situation (site activity plan utilities availability etc.) and share them with central functions (R&D and Service) to support and facilitate activities to be done at site by the central functions (if any).
- Monitor site activity and facilitate communication between central and local teams in case of need.
- Report any issues found at site by local team or during his/her visits at site to the departments that have to manage and fix the issue (Service Production R&D Quality etc.).
- Visit the sites involved in the major projects before during and/or after the units commissioning (based on specific needs) to support local organization and collect useful information for products improvement.
- Follow up any activity done by central functions to assure they have been done and completed as expected.
- Monitor the product behavior after hand over to the customer and report to factory (R&D Quality Manufacturing etc.) major issues on those products
Qualifications:
Required/ Minimum Qualifications:
- Technical school background:
- university degree in Mechanical Engineering is a plus.
- Good knowledge of HVAC-R products and principles.
- 3-5 or more years of experience in technical position (like Quality Service Product Manager).
- Good English.
- Computer literate specifically the MS Office package (Access included).
- Ability to plan activities in short midterm.
- Ability to coordinate people from different departments.
- Ability to manage multiple tasks setting the right priority.
- Highly customer focused.
- Problem solving capability.
- Attitude to listen customers (internal and external) needs.
- Working in team.
- Excellent attention to detail with the ability to work accurately in a busy and demanding environment.
Additional / Preferred Qualifications:
Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)
Time Travel Needed:
Required Experience:
Senior IC
DescriptionBrief Job Description:Product Quality Engineer:The Product Quality Engineer will assure that major ETO (Engineer to Order) projects will be implemented properly from order to hand over to the particular he/she will be in close contact with the local Service organization and the central f...
DescriptionBrief Job Description:
Product Quality Engineer:
The Product Quality Engineer will assure that major ETO (Engineer to Order) projects will be implemented properly from order to hand over to the particular he/she will be in close contact with the local Service organization and the central functions (R&D Marketing Service and Quality) to coordinate communication between the 2 parties and assuring the customer requirements are understood and timely applied. He/she will coordinate the activities that people of central functions have to do at site to support the local organization (if requested or needed). Will supervise on site if necessary. He/she will follow up problems found from design phase to commissioning involving the relevant department.
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role decision making responsibilities etc.)
- Support the central functions to have smooth process from ETO design phase to assembly and test activity done in the factory; related activities to follow are kick off meeting PDCA document preparation closure meeting assembly process final test witness test etc.
- Collect information and documentation (technical and commercial i.e. technical drawings order documentation unit setting etc.) of the projects from central functions (R&D Marketing Service Operations and Quality) and make them available to local organization to support the site activity.
- Collect information on regular basis about site situation (site activity plan utilities availability etc.) and share them with central functions (R&D and Service) to support and facilitate activities to be done at site by the central functions (if any).
- Monitor site activity and facilitate communication between central and local teams in case of need.
- Report any issues found at site by local team or during his/her visits at site to the departments that have to manage and fix the issue (Service Production R&D Quality etc.).
- Visit the sites involved in the major projects before during and/or after the units commissioning (based on specific needs) to support local organization and collect useful information for products improvement.
- Follow up any activity done by central functions to assure they have been done and completed as expected.
- Monitor the product behavior after hand over to the customer and report to factory (R&D Quality Manufacturing etc.) major issues on those products
Qualifications:
Required/ Minimum Qualifications:
- Technical school background:
- university degree in Mechanical Engineering is a plus.
- Good knowledge of HVAC-R products and principles.
- 3-5 or more years of experience in technical position (like Quality Service Product Manager).
- Good English.
- Computer literate specifically the MS Office package (Access included).
- Ability to plan activities in short midterm.
- Ability to coordinate people from different departments.
- Ability to manage multiple tasks setting the right priority.
- Highly customer focused.
- Problem solving capability.
- Attitude to listen customers (internal and external) needs.
- Working in team.
- Excellent attention to detail with the ability to work accurately in a busy and demanding environment.
Additional / Preferred Qualifications:
Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)
Time Travel Needed:
Required Experience:
Senior IC
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