FinOps Analyst AR, Cash Apps
Share
Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary of the role
The successful candidate will be aligned with our Finance Operations Global Accounts Receivable team and will be responsible for accounts receivable customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLAs. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process specifically cash application process involving research and application of unapplied cash reconciliation of account processing emails related to remittance advice from customers etc.
As part of our commitment to your development you will also gain exposure in cross-functional and process improvement projects and your core responsibilities will include following:
Ensure timely closure of payments with high degree of accuracy
Respond to customer queries through call and/or email
Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
Provide growth ideas for process standardization and automation through JDI/Kaizen projects
Perform complex reconciliations on customer payments
Job requirements
Excellent written and verbal communication skills with strong customer service focus
Ability to prioritize multi-task and work with minimal supervision
Drive for continuous learning and self-development
Flexibility to change as per the changing requirements of the business
Minimum 2 years experience in O2C domain preferably cash application or collections
Advanced knowledge of Excel including working with pivot & formulas
Flexible to work in night shifts
- Bachelors degree in finance accounting or related field or CFA and 3 years of Accounts Receivable (AR) experience
- Bachelors degree in mathematics engineering statistics computer science business administration or a related field or experience working for Amazon or any Amazon subsidiary or affiliate
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The successful candidate will be aligned with our Finance Operations Global Accounts Receivable team and will be responsible for accounts receivable customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLAs. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process specifically cash application process involving research and application of unapplied cash reconciliation of account processing emails related to remittance advice from customers etc.
As part of our commitment to your development you will also gain exposure in cross-functional and process improvement projects and your core responsibilities will include following:
Ensure timely closure of payments with high degree of accuracy
Respond to customer queries through call and/or email
Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
Provide growth ideas for process standardization and automation through JDI/Kaizen projects
Perform complex reconciliations on customer payments
Job requirements
Excellent written and verbal communication skills with strong customer service focus
Ability to prioritize multi-task and work with minimal supervision
Drive for continuous learning and self-development
Flexibility to change as per the changing requirements of the business
Minimum 2 years experience in O2C domain preferably cash application or collections
Advanced knowledge of Excel including working with pivot & formulas
Flexible to work in night shifts
- Bachelors degree in finance accounting or related field or CFA and 3 years of Accounts Receivable (AR) experience
- Bachelors degree in mathematics engineering statistics computer science business administration or a related field or experience working for Amazon or any Amazon subsidiary or affiliate
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- IT Project Management
- ABAP
- Corporate Risk Management
- Infrastructure
- Banking Sales
- Hospital
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
