Expression of Interest ICT Support Technician Specialist Technician (Regional Opportunities)

The purpose of the ICT Support Technician/Specialist Technician position is to be responsible for administration and maintenance of school network and ICT environments. In addition identifying escalating and managing issues through to resolution. This is open across our VIC regional areas only.

• Fulltime Part Time and Casual positions available 
• Work onsite in Victorian school environment as a technical specialist 
• Work autonomously with a strong mentoring program 
• Set hours Mon-Fri no on-call no weekend work

Responsibilities 

• Server and Network administration 
• Demonstrated networking knowledge including but not limited to: VLAN DNS DHCP and TCP/IP services 
• Experience in virtualisation technologies such as VMware Hyper-V and/or Citrix 
• Hands on configuration and troubleshooting of hardware like servers firewalls switches and wireless infrastructure is an advantage 
• Interpersonal skills & ability to explain technical concepts to stakeholders at all levels 
• General computer hardware and software support 
• Active Directory and Group Policy management and administration skills 
• Service Desk and end user device support 
• BYOD management and support 
• Cloud MDM Management and Configuration 
• Data Protection & Disaster recovery  
• Onsite/Cloud deployment including but not limited to Windows Apple and Chrome OS 
• Technical document writing including instructional and training materials for leadership and users 
• Strategic ICT planning with school leadership 
• Maintenance of ICT network documentation 

Please note this Expression of Interest (EOI) is an on-going rolling recruitment as a result the recruitment process may take longer than usual and only successful candidates will be contacted.

Qualifications :

The successful candidate will require high level advanced technical skills in:

• Tertiary education desirable (Cert 4 in IT Systems Administration or similar preferable) 
• Experience in Cloudflare
• Certification in relevant technologies (eg. vCloud MCSA CompTIA) 
• Previous ICT/Helpdesk experience within schools highly desirable

Personal attributes:

• Motivated self-starter - able to work autonomously or as part of a team as the work dictates.
• Resourceful - able to find and research information to derive appropriate solutions to problems.
• A good communicator - able to clearly communicate using appropriate language to accommodate the stakeholder.
• Ability to troubleshoot through systematic processes of observation and elimination.

The following attributes will be highly regarded:

• Relevant experience in an educational setting along with knowledge of wireless deployment and Department initiatives.
• Previous experience with planning deployment and management of 1 to 1 user/devices in an enterprise environment.
• Demonstrates the ability to plan and run ICT professional development sessions and work collaboratively with the Schools ICT Management.
• Prior experience supporting Specialist Technicians in delivering projects.

Additional Information :

If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!

Remote Work :

No

Employment Type :

Casual