Treatment Coordinator Coastal Orthodontics

As an Orthodontic Treatment Coordinator youll be the first point of contact for patients beginning their orthodontic journey. Youll guide patients through consultations present treatment plans explain financial options and ensure they feel informed supported and confident throughout their care. Youll also collaborate closely with orthodontists the clinical team and the Practice Manager to maintain efficient clinic operations and deliver an outstanding patient experience.

Key Responsibilities:

• Welcome and support new patients through initial orthodontic consultations
• Present treatment plans payment options and answer patient questions clearly and empathetically
• Coordinate appointments follow-ups and ongoing patient communications
• Act as a liaison between patients orthodontists and clinic staff
• Maintain accurate patient records treatment progress and reporting
• Deliver exceptional patient service with professionalism and care
• Assist the Practice Manager with clinical efficiencies and staff development
• Support the clinical team to ensure smooth high-quality patient care

Qualifications :

• Previous experience as a Treatment Coordinator within a Dental/Orthodontic practice is highly desirable with a comprehensive understanding of dental terminology 
• Certificate III in Dental Assisting or Certificate IV in Dental Assisting (highly desirable)
• Experience with dental software is a must
• Strong organisational and communication skills with a patient-first approach

Additional Information :

What sets us apart

•  Work-life balance  Enjoy casual hours that fit around your lifestyle while gaining experience in a specialist dental practice.
• Supportive and welcoming team  Work alongside a collaborative team that values your contributions.
• Opportunities to learn and grow  Access training mentoring and development through our wider dental network.
• Specialist environment  Be part of an orthodontic practice that transforms smiles and makes a real difference for patients.
• Fantastic location  Work in the heart of Tweed Heads with the best of coastal living right on your doorstep.

Ready to work in a practice where people remember your name and your employer invests in your future Join the team at Coastal Orthodontics and enjoy a career thats both meaningful and rewarding. Lets care for our community together. Apply today!

We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chat no pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.

Check your inbox were excited to connect with you! 

Remote Work :

No

Employment Type :

Casual