Case Officer
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Job Location:
Stellenbosch - South Africa
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Department Description/Departement Beskrywing
Responsibility Centre: Deputy Vice-Chancellor:
Social Impact Transformation and Personnel
Equality Unit
Case Officer (Post Level 10.1)
(Stellenbosch Campus)
Ref. EVG/311/1225
The Equality Unit (EqU) at Stellenbosch University (SU) is a values-driven hub dedicated to advancing human dignity equity and inclusion in alignment with the South African Constitution and the Bill of Rights. It is grounded in Section 9 (Equality) and Section 12 (Freedom and Security of the Person) through holistic case management processes. The EqU actively uphold these constitutional imperatives to create a safer and more equitable campus for our diverse body of students faculty and staff through case analysis case management intervention support appropriate referrals and oversight as mandated by the SU Policy on Unfair Discrimination Harassment and Sexual and Gender-Based Violence in formal approval process (SGBV).
Duties/Pligte
The Case Officer will work closely with the Case Coordinator to receive and record reports of staff and students who have experienced unfair discrimination harassment GBV workplace incivility and victimisation to provide holistic psycho-social support as well as training/facilitation for staff and students.
Duties include:
Job Requirements/Pos Vereistes
Recommendation/Aanbeveling
How To Apply/Hoe Om Aansoek Te Doen
#LI-POST
#PSS
The University is committed to employment equity (EE) and appointments will be made in line with the institutional EE Plan. Only South African citizens from the designated groups will be considered for appointment.
Stellenbosch University reserves the right not to make an appointment.
Your application comprising a comprehensive curriculum vitae (including the names and email addresses of at least three references) must reach the University before or on the closing date in the advertisement.
Apply online at by clicking Apply now at the top to the right of the page for the specific vacancy.
The University reserves the right to investigate qualifications and conduct background checks on all candidates.
The Occupational Health and Safety Act requires people in occupations that entail potential exposure to certain hazards (such as noise hazardous chemical substances and hazardous biological agents) to undergo medical screening to determine whether they be fit to work in those occupations.
If you have received no feedback from the University after four to six weeks of the closing date kindly accept that your application was unsuccessful.
Enquiries/Navrae
Enquiries about this post:Qaqamba Mdaka Case Coordinator: Equality Unit on or at
Enquiries about remuneration/benefits and technical assistance with the electronic application process: Human Resources Client Services Centre on (Stellenbosch) or
(Tygerberg) or at
Responsibility Centre: Deputy Vice-Chancellor:
Social Impact Transformation and Personnel
Equality Unit
Case Officer (Post Level 10.1)
(Stellenbosch Campus)
Ref. EVG/311/1225
The Equality Unit (EqU) at Stellenbosch University (SU) is a values-driven hub dedicated to advancing human dignity equity and inclusion in alignment with the South African Constitution and the Bill of Rights. It is grounded in Section 9 (Equality) and Section 12 (Freedom and Security of the Person) through holistic case management processes. The EqU actively uphold these constitutional imperatives to create a safer and more equitable campus for our diverse body of students faculty and staff through case analysis case management intervention support appropriate referrals and oversight as mandated by the SU Policy on Unfair Discrimination Harassment and Sexual and Gender-Based Violence in formal approval process (SGBV).
Duties/Pligte
The Case Officer will work closely with the Case Coordinator to receive and record reports of staff and students who have experienced unfair discrimination harassment GBV workplace incivility and victimisation to provide holistic psycho-social support as well as training/facilitation for staff and students.
Duties include:
- Intake triage and initial assessments of cases.
- Applying the relevant case management strategies/interventions when it comes to the administrative and logistical handling of cases/reports.
- Monitoring all relevant cases and enquiries made in person by email or via the online reporting tool.
- Monitoring assessment processes and timelines from pre-intervention assessments to post-intervention follow-ups.
- Developing engaging training and facilitation of group discussions and workshops training sessions and lectures.
- Performing administrative and general ad hoc tasks as required.
Job Requirements/Pos Vereistes
- Bachelors degree in a relevant social sciences or social justice related field or equivalent proven experience in those fields (NQF 7).
- At least two years relevant work experience.
- Proven understanding and experience in integrated case intake related operations.
- Proven knowledge of social justice topics within the higher education environment including racial injustices and gender-based violence.
- Experience in facilitation skills and critical engagement within a student experiential learning environment.
- Excellent work ethics such as the ability to work independently and collaboratively with various teams and with team members not reporting to you.
- Excellent verbal and written communication skills in at least two official South African languages (one of which must include English).
- Willingness to work flexible hours (after hours and weekends as required).
- Proven experience in basic counselling skills.
- Alternative dispute resolution or mediation competencies.
- A valid drivers licence.
Recommendation/Aanbeveling
- Experience in a similar role within the higher education sector.
- Understanding of the role of higher education within the South African context of holistic case management processes.
How To Apply/Hoe Om Aansoek Te Doen
#LI-POST
#PSS
The University is committed to employment equity (EE) and appointments will be made in line with the institutional EE Plan. Only South African citizens from the designated groups will be considered for appointment.
Stellenbosch University reserves the right not to make an appointment.
Your application comprising a comprehensive curriculum vitae (including the names and email addresses of at least three references) must reach the University before or on the closing date in the advertisement.
Apply online at by clicking Apply now at the top to the right of the page for the specific vacancy.
The University reserves the right to investigate qualifications and conduct background checks on all candidates.
The Occupational Health and Safety Act requires people in occupations that entail potential exposure to certain hazards (such as noise hazardous chemical substances and hazardous biological agents) to undergo medical screening to determine whether they be fit to work in those occupations.
If you have received no feedback from the University after four to six weeks of the closing date kindly accept that your application was unsuccessful.
Enquiries/Navrae
Enquiries about this post:Qaqamba Mdaka Case Coordinator: Equality Unit on or at
Enquiries about remuneration/benefits and technical assistance with the electronic application process: Human Resources Client Services Centre on (Stellenbosch) or
(Tygerberg) or at
Required Experience:
Unclear Seniority
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
