Customer & Technical Support
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer & Technical Support (DEVV / TECH)
Location
Oeiras Portugal
On-site
Start Date
2 February 2026
About the Role
As a Customer & Technical Support Specialist you will play a key role in delivering an outstanding support experience by resolving technical issues and strengthening customer trust in the brand. You will act as a bridge between customers and internal teams.
What Youll Do
- Handle customer and technical inquiries via phone and email
- Diagnose and resolve technical issues efficiently and creatively
- Ensure high levels of customer satisfaction and service quality
- Rebuild customer confidence through clear communication and effective solutions
- Identify customer needs and provide tailored recommendations
- Act as a central point of coordination within internal teams
What Youll Need
- Native-level French (spoken and written)
- English proficiency at B2 level mandatory
- Strong customer focus with confident decision-making skills
- Excellent communication and argumentation abilities
- Ability to solve technical issues creatively
- Capability to build and maintain positive customer relationships
- Basic knowledge of Windows OS and MS Office tools
Benefits
- Opportunity to work for a leading global technology brand
- Collaboration with industry-leading professionals
- Stable employment with clear career progression
- Ongoing training and leadership development opportunities
- Health insurance from day one
- Relocation support and accommodation options
- Initial flight reimbursement and annual return flight (within Europe)
- Free Portuguese language courses
- Sports activities and organized social events
- Modern offices with cafeteria and excellent public transport access
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
