Head of Lettings

Job Description

Head of Lettings - Manchester - up to 40k basic 50k package

My client is a leading multi branch Lettings agent who have been established for many years and have built up an impressive reputation. They are currently looking for an experienced Lettings Professional who will be Head of Lettings overseeing operations across their three branches. The ideal candidate will possess a strong understanding of the rental market and demonstrate exceptional leadership skills. This role requires a proactive approach to managing the lettings teams ensuring high levels of customer satisfaction and maximising occupancy rates across our portfolio of properties.

Main Duties for the Head of Lettings Role:

• Lead and manage the lettings team to achieve operational targets and maintain high standards of service.
• Develop and implement an effective business generation strategy to attract new clients.
• Conduct property valuations and client meetings
• Maintain accurate records of all lettings activity and send weekly reports over to directors.
• Monitor market trends and competitor activities to identify opportunities for growth.
• Provide training and support to team members fostering an environment of continuous improvement.

Skills Required:

• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent administrative capabilities to maintain accurate documentation and reports.
• Multilingual abilities are advantageous for communicating with a diverse clientele.
• Exceptional communication skills both verbal and written to engage with clients professionally.
• A proactive attitude towards problem-solving and decision-making in a fast-paced environment.

Experience Required

• Proven experience in a senior management lettings role ideally as a Head of Lettings.
• Strong leadership skills with experience in managing and developing teams.
• Knowledge of lettings legislation and industry best practices.
• Commercial acumen with the ability to drive business growth.
• Excellent communication and negotiation skills.
• Target-driven mindset with the ability to meet and exceed KPIs.
• Proficiency in CRM and lettings software.

The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience we apply a wealth of knowledge and expertise to connect the finest of candidates to the best opportunities in Residential lettings Estate Agencies New Homes Sales Property Management and Financial Services.