Vietnam Claim Target Operating model Project Head
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Job Location:
Ho Chi Minh City - Vietnam
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Responsibilities:
Delivering excellent judgment prompt accurate claim assessment and excellent service to both Individual and Group business in accordance with Claims Departments guidelines and procedures.
Proposing initiating and managing operations of team to ensure the teams activities smoothly executed in accordance with the Company principle and guidelines; monitoring quality and productivity of Claims staff to ensure fast and accurate assessment as Claims guidelines and cost efficiency.
Providing training courses to team members to ensure the skills and knowledge developed effectively;
- Approving claims as per prescribed authority limits; resolving complex claims and/or developing recommended solutions based on good judgment initiative and technical skills as Claim Committee member
Building and maintaining excellent relationship with hospital clinic networks and government offices managing the Hospital/clinic and TPA/partner networks to provide excellent and effective service to customers.
Maintain good relationship with other Departments such as CS Underwriting IT Agency ... etc. to smoothly solve all claims-related issues and reach claims objectives Duties to support Division targets and Company objectives as and when assigned by Line Manager.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Key Skills
- Python
- C/C++
- Fortran
- R
- Data Mining
- Matlab
- Data Modeling
- Laboratory Techniques
- MongoDB
- SAS
- Systems Analysis
- Dancing
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
