LCA Customer Success Specialist Finnish-speaking

We are looking for a Finnish-speaking Customer Success Specialist to join our fast-growing team. You will join a supportive effective and mission-oriented team in a flexible friendly work environment.

Innovative fast-growing software platform integrating with the entire industry

One Click LCA is the world-leading construction and manufacturing Life Cycle Assessment platform operated as a SaaS. It integrates with all the leading design software packages and all environmental databases in the industry and provides over 60 modules for low-carbon design and carbon transparency.

Our technology powers the makers of a zero-carbon future

Our innovative carbon accounting and reduction SaaS platform is used in over 170 countries and is growing rapidly. We target construction and manufacturing industries responsible for nearly half of global carbon emissions.

This full-time permanent position is available on a Hybrid/remote basis for candidates based in Finland or the EU. The role requires fluency in Finnish.

What you will do:

• Deliver customer trainings and onboardings on building and infrastructure Life Cycle Assessments to make them successful in their use of our software

• Support customers in achieving compliance with local construction and infrastructure LCA standards LEED BREEAM and similar frameworks

• Helping our customers via email and remote meetings with their queries related to the software technical queries about construction LCAs along with calculation methods and license administration

• Own the Customer Success role for our building and infrastructure clients in the region by establishing a trusting relationship with customers ensuring high levels of customer satisfaction

• Stay up to date with the One Click LCA platform inside and out to be able to help customers

• Writing and contributing to guidance articles which are published on our Customer Help Centre page

• Identifying platform improvements and raising them to Product Management

What you need:

• Ability and motivation to become an expert in the construction sector LCA software

• Experience in technical support product training and process documentation is an advantage

• Analytical thinking with a customer-first mindset

• Fast learning skills and a desire to improve constantly

• Excellent communication skills both externally and within the team

• Proficiency in English as it is our working language and Finnish due to the region you would cover

What we offer:

• Work that contributes to a more sustainable future

• Substantial freedom with flexible hours and remote working supported

• Technical challenges substantial responsibility and the chance to see the results of your work

• A dynamic friendly motivated and diverse team of professionals

• Competitive compensation and bonus team and company events

Interested

We are eager to receive your application by 1 February 2026. Applications are reviewed on reception so please apply swiftly.