Operations Intern EV Charger Installation & Sales Coordination

About the Role

We are seeking a dynamic and motivated Operations Intern to support the coordination and management of EV charger installation projects and sales operations. This internship is designed to develop future management professionals in the rapidly growing electric vehicle charging industry providing hands-on experience in operations management customer coordination and cross-functional team collaboration.

Key Responsibilities

Installation Operations & Coordination

• Coordinate with installation teams vendors and customers to schedule and track EV charger installation projects
  

• Act as the primary point of contact between service partners technicians and internal stakeholders throughout the installation lifecycle
  

• Monitor installation timelines identify potential delays and communicate project status to management and customers
  

• Support site assessment activities and ensure all technical requirements are met before installation commencement
  

• Maintain detailed documentation of installation progress issues encountered and resolutions implemented
  

Sales Operations Support

• Assist the sales team in managing leads preparing quotations and following up with prospective customers
  

• Coordinate with commercial fleet operators businesses and other potential clients to understand their EV charging requirements
  

• Support customer relationship management by addressing queries and providing information about products and services
  

• Help prepare sales reports presentations and customer communications
  

Cross-Functional Collaboration

• Work closely with technical procurement and customer service teams to ensure seamless project execution
  

• Facilitate communication between multilingual customers and internal teams in English Kannada and Hindi
  

• Support the resolution of operational challenges through effective coordination and problem-solving
  

Duration & Location

• Duration: 6 months (with possibility of full-time conversion based on performance)
  

• Work Mode: On-site with field visits as required
  

Requirements

Language Proficiency

• Excellent command of English Kannada and Hindi (written and spoken) - mandatory
  

• Ability to communicate effectively with diverse stakeholders across different regions
  

Emotional Intelligence & Soft Skills

• High emotional quotient (EQ) with strong interpersonal and relationship-building abilities
  

• Excellent customer service orientation with patience and empathy
  

• Ability to remain calm and professional under pressure
  

Educational Background

• Currently pursuing or recently completed a Bachelors degree in Business Administration Operations Management Engineering or related fields
  

• Strong interest in sustainable energy and electric vehicle technology
  

Core Competencies

• Strong organizational skills with attention to detail
  

• Ability to manage multiple tasks and priorities simultaneously
  

• Proficiency in Microsoft Office Suite (Excel PowerPoint Word)
  

• Self-motivated with ability to work independently and as part of a team
  

• Strong analytical and problem-solving capabilities
  

Desired Skills

• Prior internship or project experience in operations sales or customer coordination
  

• Familiarity with CRM platforms or operational management tools
  

• Basic understanding of EV charging infrastructure or the electric vehicle industry
  

• Willingness to travel locally for customer visits and site inspections
  

Benefits

This internship is specifically designed to prepare you for management positions in the EV charging industry by providing:

• Hands-on experience in end-to-end operations management
  

• Exposure to sales processes and business development in a high-growth sector
  

• Leadership opportunities through cross-functional project coordination
  

• Mentorship from experienced operations and sales professionals
  

• Understanding of the complete value chain from customer acquisition to installation completion
  

• Development of critical management skills including stakeholder management negotiation and strategic thinking