Engineering Manager, Enterprise
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
At Podium our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real paying customers. Every day millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry including Forbes Next Billion Dollar Startups Forbes Cloud 100 the Inc. 5000 and Fast Companys Worlds Most Innovative Companies.
Our growth is fueled by hiring exceptional people holding them to high standards and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and decision-making and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission Podium could be a great place for you!
The Role
We are looking for an Engineering Manager to lead the Enterprise AI team a group dedicated to building custom conversational AI agent solutions for Podiums largest customers. This team extends Podiums core AI agent platform which handles millions of customer interactions monthly across text and voice. Youll lead and grow the team balancing rapid custom solution delivery with building reusable platform capabilities. This is a hands-on technical leadership role where youll own the full lifecycle from customer requirements through architecture deployment and production supportdirectly impacting revenue through enterprise customer success.
What Youll Do
- Lead & Scale Enterprise AI Team Manage and grow engineering teams focused on core platform components such as developer tooling infrastructure abstraction and shared services.
- Drive AI Agent Reliability & Performance Ensure conversational AI systems across text and voice channels deliver high accuracy low latency and production reliability for enterprise workloads at scale.
- Deliver Enterprise AI Solutions & Inform Platform Partner with Sales Customer Success and customers to scope and deliver custom AI solutions; collaborate with Product Engineering to extract learnings into reusable platform capabilities.
- Technical Strategy & Roadmap Define and execute a roadmap that balances custom enterprise AI solution delivery with building platform capabilities that enable faster future delivery.
- Mentor & Develop Talent Hire and grow the team mentor senior engineers and maintain a high-performance culture with customer-facing engineers.
- Be Hands-On Contribute code to production systems and actively participate in architecture design reviews code reviews and critical technical decisions alongside your senior engineering team.
- Cross-Functional Collaboration Work with Security SRE Product and GTM partners to align platform efforts with business needs.
- Cross-Functional Collaboration Work with Sales Customer Success Product and engage directly with enterprise customer technical teams and stakeholders.
What Were Looking For
- 2 years of engineering management experience with hands-on technical leadership; comfortable working directly on architecture and technical decisions with senior engineers who need less day-to-day management.
- Deep technical expertise building and scaling production AI systems with a strong understanding of reliability performance and customer-facing deployments.
- Proven success delivering AI solutions for customers with experience shipping custom conversational AI agent solutions integrating with enterprise systems and extracting reusable patterns for future efficiency.
- Proven ability to lead high-performing teams through complex challenges in a fast-paced startup environment.
- Strong communication skills and a collaborative mindset. You can align technical roadmaps with business outcomes.
- Experience with hiring mentoring and developing engineering talent.
Bonus: Experience with LLM deployment AI agent frameworks (LangGraph) agent evaluations multi-turn agent orchestration LLM observability/monitoring fine-tuning or building AI platforms.
BENEFITS
- Open and transparent culture
- Life insurance long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time plus three 4-day summer holiday weekends
- Excellent medical dental and vision benefits
- 401k Plan with company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender national origin sexual orientation gender identity or expression age disability genetic information marital status or veteran status.
Required Experience:
Manager
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
AI-powered lead generation and management platform that helps you convert more leads and make more money.
