Sr. Engineering Technician

Primary Function of Position

The primary objective of an Engineering Technician is to provide troubleshooting support to to the production lines troubleshooting support for line equipment performing equipment maintenance supporting Engineering build requests and harvesting action to support Manufacturing and Service lines meeting safety quality and productivity goals This person will play a significant role in the areas of Failure Analysis First Pass Yield Engineering Builds and Harvesting.

Essential Job Duties

• Follow Service and/or Systems Mfg escalation process and provide evaluation of any interruptions to production line.
• Self-assign work based on incoming requests via the Service or Manufacturing Engineering Technician Escalation process
• Diagnose failures on Service and/or Systems Mfg line for FRU Failures system level failures sub-assembly failures and test fixture failures.
• Perform failure analysis down to component level investigate root causes and recommend corrective / preventive actions.
• Perform quick triage of the issue and recommend best course of action to keep production moving including performing simple reworks such as performing simple reworks on the spot such as cable crimping solder components tap threads clean optics adjust alignment etc
• Perform all activities to enable service or manufacturing operations to continue with builds including the following: initiating QN documentation when necessary updating appropriate tasks within QN documentation modifying or initiating the rework order and performing rework activities
• Track assigned Escalations from triage to closure coordinating with Operations Engineering and Quality to meet expected resolution timelines
• Support Troubleshooting and repair of equipment fixtures and tools. Document findings and corrective actions in corresponding QN.
• Assemble new Equipment Fixtures and tools per specifications
• Complete Engineering Build Requests meeting all requirements defined by engineering including work order initiation work order completion troubleshooting repairs testing and any additional actions defined by engineering
• Perform harvesting activities on returned systems and FRUs including work order creation work order execution configuration deconstruction and scrapping.
• Document all activities during escalation support in formal records.
• Execute qualifications under engineering supervision to qualify new equipment to the line.
• Attends daily Tier meetings and weekly training meetings to provide feedback to management and engineering regarding production process quality and workmanship issues.
• Execute engineering level tests and collect data to support design of experiment activities or characterize a device.
• Review non-conforming parts in MRB analyze failures in detail make decisions on dispositions and document all findings in formal records.
• Document findings of investigation in quality notifications which are part of official Device History Records.
• Collaborate with manufacturing engineers to resolve manufacture process and quality issues.
• Crosstrain or mentor others in areas of expertise.
• Document all work activities in SPIN and the Service Manufacturing Escalation tracker
• Perform other engineering technician duties as needed.

Qualifications :

Required Skills and Experience

• Minimum 5 years of experience with complex electromechanical devices or comparable field
• Ability to perform failure analysis and troubleshooting with minimal supervision.
• Effectively use of troubleshooting and measurement equipment such as oscilloscopes multimeters function generators and custom test platforms
• Understand wiring diagrams schematics assembly drawings fab drawings and mechanical component drawings.
• Ability to read modify and execute test scripts for debug.
• Ability to learn quickly and adapt to variety of technologies that allow effective troubleshooting.
• Sense of urgency and multi-tasking is essential to be able to support production line effectively.
• Good communication and documentation skills.
• Strong analytic and problem-solving skills.
• Must possess extensive knowledge/experience in troubleshooting electromechanical issues.

Required Education and Training

• Minimum AS degree trade school military technical training or equivalent experience

Working Conditions

• Ability to lift up to 50 lbs
• Ability to sit or stand for multiple hours
• Ability to travel up to 10% of the time

Preferred Skills and Experience

• 3 years of component level troubleshooting experience on FPGA/Microprocessor-based Printed
• Experience with Agile SAP MES and SPC or equivalent tools.

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time