H&M

仕事内容

セールスアドバイザーH&Mアパレル販売スタッフはストアの売上と利益に貢献する最高のカスタマーエクスペリエンスを提供する役割を担っていまますセールスアドバイザーとして常にカスタマーを第一に考えサポートを提供し商品やファッションの知識を共有店舗運営やカーメント衣類ケアを通じてカスタマーが買い物をしやすい環境を整えます
また自分の知識やスキルをチームメンバーと共有し必要な時には助け合いながら前向きな職場環境を築いてください

主な業務

• 優れたカスタマーエクスペリエンスを提供する

• ガーメント商品の陳列補充フロアの整理整頓ディスプレイを行う

• 販売フロアや在庫室で積極的に商品を処理補充在庫管理を行う

• 商品を開封しセキュリティタグを付けてラベルを貼る

• レジにてお客様の購入や返品をサポートし店内業務全般を担当

求める人材

チームプレーヤーであり協力と集団の成功を促進する積極的で助けになるアプローチを持っていることが重要です

前向きな心構えを持ち同僚や顧客と接する際に熱心で楽観的でありモチベーションが高い方

また変化する状況や顧客のニーズに柔軟に対応でき迅速かつ効果的に顧客のニーズに対応するために自主的に行動できることが求められます

らにコミュニケーション能力が高く社交的で同僚や顧客との積極的な交流を促進すること方

応募資格

• 未経験OKH&Mが大好きファッションが大好きな方

• 接客に対して積極的に親切なアプローチをすることができチームプレーができる方

• チームメンバーやお客様と接する際ポジティブでやる気のある前向きなマインドをお持ちでコミュニケーション能力がある方

• 変化する状況や顧客のニーズに柔軟に対応し顧客のニーズに迅速かつ効果的に対応することがでる方

• 正社員を目指して働きたい学生高校卒業以上やフリーターの方

• 副業掛け持ちで働きたい方

• 外国籍の方(留学生家族滞在など)も大歓迎です

その他の情報

雇用契約期間有期労働契約アルバイト

試用期間:36か月間試用期間中の給与勤務時間本採用と同じ

就業場所:雇い入れ直後H&Mららぽーと磐田もしくは提示のあったそのほかの店舗

 変更の範囲) 販売及び本社における会社の定める業務

就業時間 :シフト制8時間労働休憩60分週2日1日4時間OK

時間外労働の詳細ワークライフバランスを徹底するため残業には店長の事前承認が必要

時給1097円

加入保険社会保険雇用保険労災保険厚生年金健康保険

待遇交通費一部支給社内規定により支給社員割引あり社員は25割引社員登用制度あり車通勤可店舗により異なる服装/髪型/ネイル自由深夜手当研修制度有給休暇提携施設の割引永年勤続表彰のお祝い勤続5年ごとに雇用形態にかかわらず 記念品と賞与を贈呈してます

有休消化率80%以上

採用担当者店長

福利厚生

H&Mグループでは全ての社員に魅力的な福利厚生と世界中で幅広い成長機会を提供しています全社員にはH&Mグループの全ブランドの店舗とオンラインで使用可能なスタッフ割引カードが発行されます同割引の対象となるブランドはH&MBeautyとMoveを含むCOSWeekdayMonkiH&M HOME& Other StoriesARKETAfoundですさらに全社員はH&MインセンティブプログラムHIPの対象となりますH&Mインセンティブプログラムの詳細はこちらをご覧ください 

グローバルで展開する福利厚生に加えすべてのローカル市場では競争力のある様々な福利厚生を提供しています雇用形態や国によって異なる場合がありますのでご留意ください

包括性と多様性

H&MはH&Mグループ傘下のブランドですH&Mグループでは組織全体を通してインクルーシブ包括的でダイバーシティ多様性があり公平な職場を作り維持することにコミットしています私たちは知識経験アイデアを共有し組み合わせることができる多様な人材で構成されるチームであるべきだと考えています多様な社員がいることで私たちがどのように課題に取り組み何を可能だと感じ世界中の同僚やお客様とどのように関わるかを選択する上でポジティブな影響をもたらしてくれますよって私たちの採用プロセスにおいても多様性のあらゆる側面が考慮されています  

H&Mグループでは公正かつ平等なプロセスを心がけていることからカバーレターの添付はご遠慮いただいていますカバーレターには意図しない偏見を引き起こしやすい情報が含まれていることが多いためです 

企業概要

H&Mは最新のスタイルとインスピレーションを提供するファッションブランドでファッション性の高いアイテムやデザイナーとのコラボレーション手の届きやすい価格でワードローブの必需品などを提供していますH&Mのビジネスアイデアはファッションとクオリティを最良の価格でサステナブルに提供することですH&Mについてはこちらをご覧ください

Qualifications :

Who You Are

• As a Sales Advisor youll be passionate about fashion and everything we create in-store.
• Motivated by giving customers a great experience.
• You should also be communicative creative and curious motivated flexible decisive and action-oriented.
• You should also enjoy working in a collaborative and dynamic environment.
• You have sales experience working in a dynamic and collaborative environment that you can apply to your role
• Experience working with customer service in fashion retail or other service-related industries

Why Youll Love Working at H&M

• We value diverse backgrounds including but not limited to race ethnicity gender age religion sexual orientation and disability
• We pride ourselves on being a values-driven organization guided by our 7 unique values that have been part of our success story for over 75 years
• Youll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company where youre encouraged to be yourself at work
• You will have access to a large global talent community where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance wellness and family support programs company match retirement plan paid leave programs and paid time off including a community day to serve your local community
• Youll be able to express your personal style with our employee discount at H&M & Other Stories and COS

その他の情報 :

Job Status: Hourly Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $ per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties and responsibilities assigned for this job at the companys discretion.

**H&M in good faith has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process please contact us at and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA Inc. Maki Assessment Tool: 

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application including your assessment score to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment your score will be one factor that the hiring team considers. 

 If you have any difficulties or concerns with the online assessment method you can request an alternative method of assessment by contacting . Choosing an alternative method will not affect your chances of being considered for the position nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions. 

When you take the assessment we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose. 

During this process we may collect information from you through cookies with your consent. This may include details such as your electronic network activity information (IP address timestamps and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information please refer to our Cookie Notice.  

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us please refer to our Applicant Privacy Notice.   

Remote Work :

No

Employment Type :

Part-time